Sorry, we can't connect to Microsoft services at the moment.....Please Help

nites2k

Reputable
Sep 26, 2017
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Essentially I have been using my computer running on windows 8 for a few years with zero issues. I have used the computer for basically just gaming and internet. One day I went to launch one of the games I (Battlefield 1) play almost daily and it failed to launch. I tried a few other games & software that are recent (battlefield 4, batman, GTA5, Adobe Premiere, etc) and they all had launch issues and some stating they could not connect to the internet.

I noticed two main things when this problem first started. One is that it appears that the games are having trouble either getting permission to access internet or something is preventing them from launching. The second was that I noticed that my start tiles for apps for windows 8, on the start page, were no longer updating. Furthermore I could not download new apps or create a new account to launch and play my games that way because I would receive this error message consistently:

"Sorry, we couldn´t connect to Microsoft services at the moment, if this problem persists search for 'network problems' on then start screen"

Obviously I tried searching this in addition to doing the most basic typical solutions with zero luck. Of course I am connected to the internet via direct connection and when I try to make another account to switch to I get the same message. I believe this issue is the culprit that is affecting my programs. I have spent countless days searching the web for a solution with no luck, I am actually praying someone could help me here!!!

Thank you for your consideration in advance!
 
Solution
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I have a similar issue. I recently reformatted and after reinstalling 8.1 on my PC. It said i couldn't connect to Microsoft service. I thought there was something wrong. i had to make a local account. I dont have any issue when playing games. I would suggest reinstalling windows. The only thing i can think of is Microsoft ended support for the store which means we cant use our accounts. This is kinda lame. The fact that windows 8.1 has such a small user base im not surprised. AMD has already ended Windows 8.1 support and i believe the faze out has started which ends official support 2018 January and extended support 2023. What surprises me is Windows 10 is ending in 202. If i understand correctly windows isnt making any more OS systems...
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Deleted member 1560910

Guest
I have a similar issue. I recently reformatted and after reinstalling 8.1 on my PC. It said i couldn't connect to Microsoft service. I thought there was something wrong. i had to make a local account. I dont have any issue when playing games. I would suggest reinstalling windows. The only thing i can think of is Microsoft ended support for the store which means we cant use our accounts. This is kinda lame. The fact that windows 8.1 has such a small user base im not surprised. AMD has already ended Windows 8.1 support and i believe the faze out has started which ends official support 2018 January and extended support 2023. What surprises me is Windows 10 is ending in 202. If i understand correctly windows isnt making any more OS systems. What does that mean for us ? Linux ?
 
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