16GB ram, but system only sees 8?

socialtangent

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Sep 26, 2017
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I recently (a few months ago) replaced most of my rig with new parts. In all, it was a new motherboard, GPU, processor, and RAM. I bought two 8GB RAM sticks and I've only just now found out my system and CPU-Z only read 8GB installed. This is the first time I've swapped out this many components myself, but I made sure that both RAM sticks were firmly installed under the guidance of some friends.

I installed the RAM sticks into slots 1 and 3, if that also helps.

Motherboard: Gigabye GA-AB350 Gaming AMD Ryzen AM4 B350
Processor: AMD Ryzen 5 1500X
GPU: GeForce GTX 1060 6GB
OS: Windows 10 Home Edition 64 bit

I appreciate any advice, and I'll try to provide more info if needed! Also, I'm still fairly new to all of this, so pardon any ignorance on my part.