Identify the Faulty Component

MoeARPeer

Reputable
Jun 21, 2015
12
0
4,520
I built my PC 2 years ago. It never gave me a single issue over the 2 years. I took precautions against static discharge when building it and I never had to open it up again. I didn't do any overclocking aside from enabling 'Game Boost' which is a feature of the MSI motherboard.

Yesterday, my PC wouldn't boot past the MSI splashscreen. I tried clearing the CMOS - that didn't help at all. So I tried to boot it without the GPU and it worked perfectly. I'm currently running it using the integrated graphics.

At the time, I then assumed that the GPU was obviously the problem. Since it was still under warranty, I sent it in to Gigabyte.

I would have loved to test the GPU on another PC and another GPU in my PC but I don't have access to that.

My question is: Is it really the GPU that is the problem or could it be the Motherboard or PSU?
My 2nd question is: After seeing a few complaints about Gigabyte service, what will Gigabyte do? Will they honour the warranty?

Specs:
Intel Core i5-6600K
Samsung 850 EVO 120GB
Corsair Vengeance 8GB DDR4-2400
MSI Z170A TOMAHAWK
Seasonic S12II Bronze 620W 
WD Caviar Blue 1TB
Gigabyte GTX 970 Windforce 3X
Raijintek Aidos Black
Windows 10


 
Solution
I sent my GPU to gigabyte where it tested OK with no problems - it worked for me for 2 days before acting up again.
I sent it back and they insisted that there was nothing wrong with the GPU.
But this time, it actually got past POST and got stuck at Windows.
So I did the following:
1) Complete rebuild of my PC
2) BIOS update
3) Clean install of Windows

I'm not sure what it was, but it seems to be working now!

TwilightRavens

Reputable
Mar 17, 2017
341
0
4,960


Yeah i'm about 70% sure it was the gpu in that case. And split 15% on it being a bad PCI-E slot, or failing PSU.
 

MoeARPeer

Reputable
Jun 21, 2015
12
0
4,520
I sent my GPU to gigabyte where it tested OK with no problems - it worked for me for 2 days before acting up again.
I sent it back and they insisted that there was nothing wrong with the GPU.
But this time, it actually got past POST and got stuck at Windows.
So I did the following:
1) Complete rebuild of my PC
2) BIOS update
3) Clean install of Windows

I'm not sure what it was, but it seems to be working now!
 
Solution