Ryzen 5 1600 - Windows 10 Hardlock

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Eriks Abzinovs

Eriks Abzinovs

Honorable
Aug 27, 2013
69
0
10,630
Good Morning.

I have an issue with new Ryzen5 1600 build

I have installed windows updated and all chipset drivers installed. also instated with new ryzen power plan.

But it would still freeze up only thing i can do is hard reset the pc and log back on

Windows 10 64.

AS rock Pro4 A320M
16 GB 2x 3000Mhz DDR4 Ram - Down clocked to 2133 Mhz
CPU - Ryzen 5 1600 = 3.2Mhz ( no overclock)
Gtx1070 Asus
Samsung Evo850 - 500Gb
2TB Media drive for games software ETC
650Watt Corsair Semi Modular PSU

I have updated OS and all the updates done and ti still would freeze.
sometimes just after i leave game ( Diablo3) or any other game or when i watch a movie online.

Please HELP. its a nice build of my and i want to have it in good health before Destiny 2 Hits Battlen.net and
 
Solution
O
Update to the latest bios. Reset all to defaults. Try one stick of ram at a time. Have you tried running memtest86? If so run that work only 1 stick at a time in, which could help tell if you have a bad stick.
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Eriks Abzinovs

Eriks Abzinovs

Honorable
Aug 27, 2013
69
0
10,630

Hi Yes i did 3.1 isntall on MOBO and re-checked with Flash from it just incise. Chipset with Power plan is from AMD. also got all in one from ASRock. .

 
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Eriks Abzinovs

Eriks Abzinovs

Honorable
Aug 27, 2013
69
0
10,630
Yeah i will try to test with 1 stick at the time today.. where to get custom Profiles? Only one i have is for max performance to keep it at 3000Mhz

 
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L

lespaulberg

Jun 25, 2018
1
0
10
The ASRock A320M Pro 4 and the A350M Pro 4 both require that the ram is installed in specific slots depending on the type and speed. My son and I have been fighting this for months and just realized that this was our problem.

We had G.Skill Ripjaw 'single rank' DDR4-2400 in slots A1 and A2, and didn't notice that the UEFI 'bios' was reading it as DDR4-2133 in single channel mode. The machine was constantly hardlocking.

We swapped the ram to slots A2 and B2 per the instruction sheet (failed to properly RTFM). The UEFI now correctly reads DDR4-2400 in Dual Channel mode. Lockups seem to be gone.

Unless you specifically down-clocked your RAM to the speed in your original post, I suspect that this is your problem.

 
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