hal.dll and ntoskernel.exe cause bsod windows 10

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timmortality

Prominent
Sep 26, 2017
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I have been receiving BSOD's for quite a while now. Checking the dump files, it points to hal.dll as the cause of this issue. i have replaced both RAM and the hard drive but the issue persists. I have also updated the drivers and done the sfc /scannow thingie. i have applied every solution the internet offers but nothing works.

Here are the dump files:
https://1drv.ms/f/s!Aor_a0DUb3NvhfUkstKM-RM74zl3zQ

I appreciate any help

Machine specs:
Model: HP 15 Notebook PC (laptop)
OS: Windows 10 Pro 64-bit
BIOS: InsydeH2O Version 03.73.06F.18
Processor: Intel(R) Core(TM) i3-4005U CPU @ 1.7GHz (4 CPUs)
Memory: 8GB
GPU: Nvidia Geforce 820M
 
Solution
J
second bugcheck was like the first. but system was up 4 minutes. third was also a bugcheck 0x124 with the system up for 1 minute. I would check temps, maybe a fan that is not spinning.
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first guess from the bugcheck would be power problem caused by overheating.

you also, have a old build of windows 10 installed, it should be updated.
you have not installed the motherboard drivers from the motherboard vendor.
I would also check for bios updates.

I would check all of the various fans in the system and blow out any dust if you can.
you can also monitor the system voltages and temperatures.
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bugcheck 0x124 called by the cpu because of
Severity : Fatal
Error : Internal unclassified (Proc 3 Bank 4)...
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J

johnbl

Polypheme
Nov 4, 2012
10,072
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second bugcheck was like the first. but system was up 4 minutes. third was also a bugcheck 0x124 with the system up for 1 minute. I would check temps, maybe a fan that is not spinning.
-----------
first guess from the bugcheck would be power problem caused by overheating.

you also, have a old build of windows 10 installed, it should be updated.
you have not installed the motherboard drivers from the motherboard vendor.
I would also check for bios updates.

I would check all of the various fans in the system and blow out any dust if you can.
you can also monitor the system voltages and temperatures.
---------
bugcheck 0x124 called by the cpu because of
Severity : Fatal
Error : Internal unclassified (Proc 3 Bank 4)
system up time 2 hours 55 minutes

----------
 
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