PC crashing Again

Nerdy Nerd · Sep 29, 2017

I have been having problems getting help with this problem as I have already posted something like this 2 times and I get some replies but no one follows through with me until the problem is solved. Anyways, my system crashes randomly when playing rocket league. I thought I had the problem fixed after seeing the update for the gpu (1080 ti founders edition with i7-7700K no overclocking yet). I went into event viewer and same error, which is ATKEX_cmd.exe. Source is application and ID is 1000. People suggested I remove this software since it is just my sound for the gpu. I have external speakers connected to motherboard sound, so I wouldn't need this software anyways. However, no one told me how to remove it as I tried with software and it failed to remove it as it just keep having me restart my computer even though the program said I would only have to do it twice. I forgot what the program name was but I did manage to disable it but then sound doesn't work from my speakers. I thought people said it was just for the gpu? Is the ATEX_cmd different from the realex audio driver? I know the program is causing my to crash because I see an error there at the same moment my sytem crashed. How can I still get sound and stop crashing? Can someone please explain what exactly is ATKEX_cmd is vs realex audio driver. Which one controls my actual sound for the speakers? When it crashes, I can't hear sound and screen goes black and can't get signal. It only crashes when I am in game and I haven't overclocked yet. My temps are fine.

scout_03 · Sep 29, 2017

read this for it https://answers.microsoft.com/en-us/windows/forum/windows_other-update/atkexcmdexe-has-stopped-working/a0299c08-d717-4101-b87b-838c2849ac1f?auth=1

Nerdy Nerd · Sep 29, 2017

I tried that and did not work. I don't even get the Atkex as stopped working message.

scout_03 · Sep 29, 2017

what happens if you do a full reinstall of the realtek driver and motherboard chipset with onboard audio also .

Nerdy Nerd · Sep 29, 2017

How do u do that? I think I might have tried that before but idk.

scout_03 · Sep 30, 2017

you get all of hose on you board maker link the the one you have and the date and version of them they could be newer on site .

Nerdy Nerd · Sep 30, 2017

What? I "get all of hose on you board maker" and get date and version? What is a hose? Did you mean my motherboard manufacturer and some link from their site? Also what is ATKEX_cmd compared to realex audio driver? Honestly, I am just more confused now. Can someone please explain and list the steps?

jonnyguru · Sep 30, 2017

He meant "those", not "hose". You get the on-board NIC drivers from the mobo manufacturer's website.

Nerdy Nerd · Oct 1, 2017

NIC is what again? Also, is the realic audtio driver the one I need to remove or is ATKEX_cmd something different? What is both of them? If the realtic driver is the one I need to remove, then how do I remove it as it doesn't work with control panel and it just keeps popping back up and reinstalling? Is the realex driver the sound driver for the gpu or is that ATKEX_cmd or they same thing? Is my gpu not even a part of this and is all dealing with motherboard and sound driver? Is there a separate driver for my speakers or is that controlled all my the realex or ATKEX_cmd? You can see I am very confused as no one is answering all my questions.

scout_03 · Oct 1, 2017

the thing i was telling you is to go the the board maker and reload and install all the needed driver for your system some might be new and update and some you have one could be corrupted .

Nerdy Nerd · Oct 1, 2017

What about my other questions? Also does re downloading from the motherboard manufacturers website remove my old and install the new or is there still traces or the previous driver? How do I know if it is corrupted or not?

scout_03 · Oct 1, 2017

the new install should overcome and replace the existing files for driver and maker site usualy dont have corrupted files .

jonnyguru · Oct 1, 2017

Nerdy Nerd :

Network Interface Card. Your networking IC. But I misspoke. Realtek makes both NIC and audio ICs. When I see the "Realtek" brand, I automatically think NIC and not audio. I meant audio. Not NIC.

Nerdy Nerd · Oct 1, 2017

I am still confused as no one is answering my other questions.

Nerdy Nerd · Oct 5, 2017

I remove realex audio from device manager and its still crashing. Maybe it have 2 things causing it to crash? What else could it be?

scout_03 · Oct 7, 2017

could it be that your gpu crash i would try tit in anothersystem with the driver also you did not list parts from system like psu .

Nerdy Nerd · Oct 8, 2017

My gpu is like brand new as I just got it basically, so idk why it would be that but its possible. My specs is: https://pcpartpicker.com/list/nhzKwV. I know it says there is possibility of not working because of kaby lake processor that I am using, but I updated the bios so it works with the i7-7700k and it does obviously. I have not overclocked the cpu yet and havn't OC the gpu either. Is there like a gpu test I could do other than swap it into another system? Like software wise?

scout_03 · Oct 16, 2017

you could use gpu-z and do the render test this will stress the gpu also you could also use occt for system stress .

Nerdy Nerd · Oct 17, 2017

I did the stress test system did not crash, so I assume that means gpu is good? I ran it for like 5 minutes.

scout_03 · Oct 17, 2017

then if gpu pas stress test i would look at psu maybe it goes off power under load also did you check the hdd with is maker software for any bad sectors .

Nerdy Nerd · Oct 17, 2017

So I did the checking for bad sectors and no errors. I don't think the psu would go off under load because interestingly enough, I can play doom all day without any crashes, unlike rocket league. I think doom would draw more power than rocket league would.

scout_03 · Oct 18, 2017

did you try can you run it for doom to see what it give fro your system and let see if someone else could find something .

Nerdy Nerd · Oct 18, 2017

Yes I tried can you run it and it said yes I can for recommended settings and minimum settings, hope this is the link: https://www.systemrequirementslab.com/cyri/requirements/doom/13138

And let see if someone else could find something? You mean just wait for someone else to respond?

scout_03 · Oct 18, 2017

this means will have to play doom at lowest level settings ,for the other parts might be someone here could give you some more clue on this .

Nerdy Nerd · Oct 18, 2017

What?! My parts is literally the best on the market. There is nothing better than a 1080 ti, and i7-7700k is really good cpu. That should meet recommended settings! What are you talking about?

PC crashing Again

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