Is this a known problem for the GTX970

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oncewas

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Mar 19, 2010
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I can't figure out what is causing my screen to go blank then come back up with the HDMI 1 in the corner of the screen, then it goes blank again progressively happening quicker until I do a shutdown. When I restart everything is fine for a another 24 tro 36 hours then it happens again. A restart doesn't do anything to help, it must be a shutdown.
My PC is a custom build.
CPU: FX-8350 125W
CPU: Fan Cooler Master Hyper 212 EVO
M/B : ASUS Sabertooth 990FX
Memory: G.Skill Ripjaws X 16GB(2 x 8GB) DDR3 1866
PSU: EVGA SuperNOVA 850 G2 (replacing a Corsair AX860 that I thought was the problem)
GPU: MSI Nvida GeForce GTX970 4GB
SSD: Samsung 840 EVO 500GB
HHD: WD Caviar Black 1TB 7200RPM
HHD: Seagate Barracuda 500GB 7200rmp
running Windows 10 Home Premium 64bit free upgrade from Win7
Using Bitdefender 2018 total security

I know the GTX970 had some problems but none like what I am experiencing. I thought it was my PSU because it wasn't working properly (the fan wasn't coming on) but I replaced it with the EVGA and I'm still having the problem. Anyone have an idea what's going on? Is ittime to think about a new GPU? If so do I need to got the 1070?
 
Solution
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Windwalker95

I took the card apart, didn't need the pads but the thermal compound was non excitant. So I cleaned it all up and put in new NT-H1. Re-ran FurMark and 62 degrees was as high as it got. Hopefully this is the answer for the blackouts.

I am running Advast anti Virus free but now that the heat problem is fix I’ll go back with BitDefender to see how it works.
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itsmedatguy

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Aug 25, 2016
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I'd give a new HDMI cable a shot first, and then if that doesn't fix it try plugging into a new monitor/TV, and if that doesn't fix it, maybe contact MSI and inquire about your warranty. I know EVGA has been known to send people the latest gen iteration of their card this late into the cycle. Maybe MSI will do the same if you're under warranty and send you a 1070 back
 
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oncewas

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Mar 19, 2010
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I could try a new HDMI cable but I really don't think a cable would just go out after 24/36 hours then come back up. It's possible it could be the monitor but I don't turn off the monitor when I turn off the PC so it stays on, just the PC has to be turned off.
I purchased the GTX970 in Dec of 2014 well out of warranty by now. But thanks for your input at least you tried.
 
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oncewas

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Mar 19, 2010
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I'm using default fan profile. It appears it might be Bitdefender Total Security causing my problems.
 
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Windwalker95

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Mar 18, 2016
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It has a pretty beefy cooler, I am very surprised at the max temperature. Has the warranty ran out on the card? Also, check that BOTH fans are running under load. To do this, just look at it, and put your hands near them, feeling for airflow.
 
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oncewas

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Mar 19, 2010
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Warranty is long gone. Both fans are running. I just ran FurMark at 1080 and it still run the GPU temps up to 92C and FPS 59.
 
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oncewas

Distinguished
Mar 19, 2010
21
0
18,520
Windwalker95

I took the card apart, didn't need the pads but the thermal compound was non excitant. So I cleaned it all up and put in new NT-H1. Re-ran FurMark and 62 degrees was as high as it got. Hopefully this is the answer for the blackouts.

I am running Advast anti Virus free but now that the heat problem is fix I’ll go back with BitDefender to see how it works.
 
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