- Oct 4, 2017
- 2
- 0
- 510
I am running Win 10 Home x64 Version 1703 (OS Build 15063.0) on a MSI Z87-G55 MOBO. Last week all was fine then, the sound died. I had upgraded to a new version of Acronis but doubt that had anything to do with this.
I have tried all I can but still cannot get the sound to work. At the basic level if I run Msinfo32 there is no information in the sound component area.
I have downloaded and installed the Realtek HD audio drivers 6.0.1.8010 from the MSI site but nothing changes.
What I need is some troubleshooting direction. Thanks.
I have tried all I can but still cannot get the sound to work. At the basic level if I run Msinfo32 there is no information in the sound component area.
I have downloaded and installed the Realtek HD audio drivers 6.0.1.8010 from the MSI site but nothing changes.
What I need is some troubleshooting direction. Thanks.
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