Dear Support
First issue
Yesterday I built a new computer with ASUS MB model prime H270-PRO and installed windows 7 ultimate 64 -bit
Initially I faced a problem USB KB and mouse couldn't be recognized during windows installation although they were hooked into USB 2 (black color port ) replaced them with other KB and mouse still didn't work.
But they were working in UEFI BIOS.
What I did used PS2 KB and mouse finished windows installation and used USB KB and mouse still no joy then installed only chip set driver from MB's CD and USB KB and mouse worked
What could be the cause for the issue ? to avoid it in future ?
Second issue
Can't install VGA driver PRIME H270-PRO
I downloaded all windows updates yes all nothing left and whenever I install VGA driver from the MB CD and from ASUS website still the system complain with the below message :
Attached is the device manage snapshot showing VGA name
https://imgur.com/a/ThtIw
And below is a screenshot from Speccy utility
https://imgur.com/a/COhST
Thx
First issue
Yesterday I built a new computer with ASUS MB model prime H270-PRO and installed windows 7 ultimate 64 -bit
Initially I faced a problem USB KB and mouse couldn't be recognized during windows installation although they were hooked into USB 2 (black color port ) replaced them with other KB and mouse still didn't work.
But they were working in UEFI BIOS.
What I did used PS2 KB and mouse finished windows installation and used USB KB and mouse still no joy then installed only chip set driver from MB's CD and USB KB and mouse worked
What could be the cause for the issue ? to avoid it in future ?
Second issue
Can't install VGA driver PRIME H270-PRO
I downloaded all windows updates yes all nothing left and whenever I install VGA driver from the MB CD and from ASUS website still the system complain with the below message :
Attached is the device manage snapshot showing VGA name
https://imgur.com/a/ThtIw
And below is a screenshot from Speccy utility
https://imgur.com/a/COhST
Thx
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