Files went missing from hard drive.

jsanthara

Distinguished
May 17, 2011
357
0
18,860
As the title says virtually all of my files have disappeared off of an internal drive I use for storage. Most of the folders are still there but they are mostly empty. Only a few files remain, but they don't work. For example when an .flv video file is opened VLC gives me the following error message: "File reading failed: VLC could not read the file (Bad file descriptor)". When a text file is opened I get the following message: "Cannot find the E:/(insert file path here).txt do you want to create a new file?". If I highlight all the top level folders and select properties it reads that it only take up ~2GB, while selecting properties on the drive itself says ~1000x that, which is what it was earlier today before this happened. So Windows can still detect how much space these disappeared files are taking up. I'm not sure how to proceed, any ideas?

Additional details:

I can create new files and transfer others there and they work fine.

Hard Disk Sentinel recognizes the drive but cannot give a health rating and spits out the following explanation: "The status of the hard disk is unknown. The current disk controller driver does not provide full access to the disk itself to read all details. Please check if there is an updated driver available".

MiniTool Power Data Recovery doesn't recognize the drive.

The drive is a 4TB Western Digital 5400RPM.
 

timomatic

Commendable
Jun 15, 2016
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1,560
Try booting into a version of ubuntu. It shouldn't have any trouble reading the SMART data from there and you might also be able to find that you can open some of your files. I also don't suppose you were backing up otherwise that would be the easiest answer, just restore from a back up.
 

jsanthara

Distinguished
May 17, 2011
357
0
18,860


Ubuntu doesn't recognize drive. After logging back in, Windows no longer detects drive.