i7 6700k performing worse than 15% of similar processors

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Purmar

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Aug 29, 2015
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Hello, Admittedly I don't know much about CPU speeds etc, though I have perhaps above general knowledge how to fix this or that. last year I built my PC for the first time and I did not expect to turn it on for the first time and it worked. Since then though I experienced some slow down to the point I looked into diagnostics tools. What I found out was that my Intel Core i7-6700K is performing worse almost everybody. Based on Performance Test My CPU score is 2089 with the level value 2080. Optimally 11840 or higher.

This is what I have https://pcpartpicker.com/user/purmar/saved/#view=LqkhP6

Here are screenshots of the tests
https://ibb.co/kJv7WG
https://ibb.co/i8SbQb
https://ibb.co/fpbsyw

To be honest, I am not sure where from here. How do you fix this? Did I put something together in a wrong way? Is any part not fully compatible? Is there are "wrong way" to install the processor into the motherboard?

Any pointers appreciated. Thank you
 
Solution
vMax
And my final attempt as I found this:

Thanks for contacting MSI technical support.

Regarding your concern,firstly,please make sure that the Slow 1 switch is setted to Normal mode.Secondly,if the issue persists,kindly please enter bios to set the Intel Adaptive Thermal Monitor to disabled to check again.Please refer to image below for a try.Thanks!

Thanks for your cooperation in advance!

Best Regards,
MSI Technical Support Team
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geofelt

geofelt

Titan
Oct 9, 2006
54,298
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You must realize that most users who submit cpu performance numbers are overclockers, and that is what you are competing against.

You should overclock your 6700K.
Your cooler is very good for the job.
How high you can oc is determined by your luck in getting a good chip.
As of 12/04/2016
What percent can get an overclock at a somewhat sane 1.4v Vcore.

I7-6700K
4.9 5%
4.8 21%
4.7 64%
4.6 96%


 
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cryoburner

cryoburner

Judicious
Oct 8, 2011
5,756
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34,840
No, the lack of an overclock is not at all going to explain performance that low. Judging by the Userbench points, it seems to be performing similar to a CPU from around 15 years ago, so obviously something is wrong.

Check the temperatures that your CPU is getting. My guess would be that the CPU cooler wasn't attached correctly, and the processor is likely thermal throttling.
 
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Purmar

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Aug 29, 2015
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Thanks. I downloaded Intel Extreme Tuning Utility and run the benchmark. I am not really sure what 287 Marks means but looking around, it is VERY low. The IXTU offers me to OC the processor. i would do so, though there are two sliders: processor core ratio, and processor cache ratio. Should I move both to (I assume somehow save) 4.6?
Based on the "compare online" 1291 marks is the average.

Also, during the test, Thermal Throttling got "recent max" and "recent average" yes. Just two weeks ago I put a new cooling paste on the processor/cooler though did not really make any difference.
 
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cryoburner

cryoburner

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Oct 8, 2011
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I was going to add that if the computer was running correctly in the past, the cooler could have come loose, perhaps when the system was getting moved. That is a rather huge CPU cooler after all, and weighs a lot more than most. If it was getting that kind of performance both before and after you replaced the thermal paste that might not be the case though, unless you made some mistake when reattaching it. You did remove the old thermal compound first, right?

Have you tried checking your CPU temperatures under load, using something like Open Hardware Monitor?

http://openhardwaremonitor.org/

I would not try overclocking if the CPU is already thermal throttling.
 
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Purmar

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Aug 29, 2015
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I uploaded a bunch of test to https://drive.google.com/open?id=0BzWsuGkUzC3FXzJ4OGU2YjRVd3c including test from Lightroom where I HDR merged 5 images to one HDR, 3 HDR processes at the time. You can see that the CPU utilization was at 100% couple of times.

I have checked the CPU temperature in the past, and now again, but seems like it maxes at 32C.

I built the computer last year and though I was happy it was running, I was never impressed by the performance, finding it not so improved compare to my 5 years old Dell. Having said that, it was still running better, though not to my expectation given the SSD m2, the memory, etc I put into it.

I do think somewhere I messed up seeing the results of the tests, given I am lower than low. YOu can see it on the screenshot from the Intel Extreme Tuning utility. The computer is slow even when browsing, editing images, videos, etc. (Adobe suite is my main activity on this PC).

Based on the test all seems adequate, but clearly, the CPU is the problem. And yes, when putting in the new paste, I did wipe the old one off ;-)

I was thinking about buying a new cooler, though seeing the temperatures I don't think this is the answer.

Is it possible the CPU is damaged?
 
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Purmar

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Aug 29, 2015
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I also took some screen shot of BIOS. I did update the bios, so it should be up to date though it did not change anything. Recent Intel Extreme Utility gave me 288 Marks.
 
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Purmar

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Aug 29, 2015
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I installed Intel Driver Support Assistant and it says there is nothing to update.
As far as Bios, I pressed f6 to load optimised defaults, hit YES, and F10 to exit and save. Got a message that I did not make any changes.
 
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vMax

vMax

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Aug 7, 2006
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Okay, after looking at all the images you have posted, one thing sticks out and that is the CPU is running at 800MHZ not 4GHZ...I hope I am not wrong, but in you bios screen it says x8 and in many of the HW info screens that you have posted, it also says 800MHZ
 
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vMax

vMax

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Aug 7, 2006
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Another post said..That's a common issue I've seen with msi boards that include the slow_1 or slow_mode switch. The switch can be ineffective (it should be off, it's designed for extreme overclockers using ln2). As anon said the other workaround is often turning off the intel adaptive thermal monitor option in the bios.
 
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vMax

vMax

Splendid
Aug 7, 2006
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25,690
And my final attempt as I found this:

Thanks for contacting MSI technical support.

Regarding your concern,firstly,please make sure that the Slow 1 switch is setted to Normal mode.Secondly,if the issue persists,kindly please enter bios to set the Intel Adaptive Thermal Monitor to disabled to check again.Please refer to image below for a try.Thanks!

Thanks for your cooperation in advance!

Best Regards,
MSI Technical Support Team
 
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Solution
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Purmar

Reputable
Aug 29, 2015
15
0
4,510


You are awesome! I got into BIOS and switched the INtel Adoptive Thermal Monitor. Restarted and check - 4 GHz!!! Immediately I ran the Intel Extreme Tuning Utility and my benchmark test jumped to 1261 Marks.

THANK YOU!
 
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