Very Strange Wifi Problem

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bravo__6

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Oct 10, 2017
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510
I have a very strange situation in my laptop
First I have Toshiba Satellite L50-C-276 running windows 10
it was working perfectly and yesterday I opened it and I found my self can't connect to my wifi home network the signal is extremely weak and then it told me there is no wifi network available. The distance between me and the router less than 10 meter. and all my pc and phones in the home connect and the signal is full.
i found that when i opened the screen with right angle (90 degree) i have the problem. if it less than 90 degree like 60 degree or less like if i'm going to close the laptop screen i connect with full signal
I connected tp link nano usb wifi it works good and I can connect with the screen in any position
I reinstalled the windows 10 from the beginning and I still have the problem
i have all drivers up to date
so is this a hardware problem and if yes or not can I fix it without a help of technician ?
 
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Scottray

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Jul 14, 2016
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I think you have a hardware problem, due to the fact that the wifi signal strength changes as you open and close the laptop lid. The antenna for the wifi module is in the lid. Thus, there are wires from the laptop base to the lid. It sounds like either the wire connections are getting loose or are getting pinched and breaking down. You'll either need to contact Toshiba for service or a local PC shop.
 
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bravo__6

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Oct 10, 2017
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510


thnaks for replying . i'm already have driver booster pro version and all update are up to date
 
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bravo__6

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Oct 10, 2017
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510


but how this even possible to happened in a blink of an eye it was working fine till midnight and when i wake up in the morning i found it with this problem without being hit or any thing happened to it
 
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Scottray

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Jul 14, 2016
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You're just seeing the final failure. After repeated opening and closing of the laptop, the wires to the antenna got worn a little bit each time until it finally failed. There are 2 paths to go down. Contact a local repair shop and pay to have it fixed (probably the easier solution). Or contact Toshiba and complain that their manufacturing and quality control sucks and they should repair or replace the laptop (since it looks like a couple year old laptop and out of warranty, more unlikely to happen).
 
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bravo__6

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Oct 10, 2017
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510


thanks for replying . i can't guarantee the safety of the laptop with local repair . and toshiba will cost me about 3K pound (this is a huge amount in my country ) . i think i will live with the nano external wifi adapter i already have it along time ago i don't need to buy it and it works perfect even better than the corrupted one
 
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