This is a customer's PC. The motherboard which had a Core i5 2400 processor and 8GB of RAM failed. I bought a new Gigabyte GA-H61M-S motherboard as replacement (H61 chipset). The PC boots up correctly with this motherboard which has a PCIE x16 slot. The PC has a 400W gaming SMPS installed in it from before.
The original PC also had a Gigabyte GV-R787OC-2GD installed. My customer says that he checked it at a friend's home a month back and it was OK. However, when this graphics card is installed in the new motherboard, the PC does not boot up, the display remains blank and all 3 fans on the graphic card keep spinning.
How do I confirm where the problem is? Could there be some compatibility issues between the new motherboard and the old graphics card?
The original PC also had a Gigabyte GV-R787OC-2GD installed. My customer says that he checked it at a friend's home a month back and it was OK. However, when this graphics card is installed in the new motherboard, the PC does not boot up, the display remains blank and all 3 fans on the graphic card keep spinning.
How do I confirm where the problem is? Could there be some compatibility issues between the new motherboard and the old graphics card?