Corsair H100i v2 is not getting detected.

Toggle sidebar Toggle sidebar
E

eirikskjorstad

Commendable
Jun 7, 2017
20
0
1,510
Just bought a Corsair H100i v2, and installed it today. I turned on my pc and everything started. The fans on the AiO started spinning, i could feel the liquid floating in the sleeves and the LED turned on. However, when i downloaded Corsair Link 4 it would not detect my cooler. One of the cables are plugged into the AiO_Pump header on my Asus Z270E motherboard. I dont think i have plugged the 10 pin connector in the right place though.
 
Solution
T


That's weird. Have you tried reinstalling Corsair link? (probably best if you could re-download it, just in case previous one got corrupted somehow)

If that still didn't work, I'd try uninstalling corsair link again, uninstall it from device manager then restart PC then try installing Corsair link again. And if that still doesn't work, yeah probably best to contact corsair support and see if they can help you.
Sort by date Sort by votes
E

eirikskjorstad

Commendable
Jun 7, 2017
20
0
1,510
I have connected the cable that is supposed to be connected to a USB header on the motherboard to somethink i think is a USB header. I put it in the one that says USB1112 on the picture in the link.

https://www.google.no/search?q=asus+z270e&source=lnms&tbm=isch&sa=X&ved=0ahUKEwj5gP2Uje7WAhWhFZoKHfB7BM0Q_AUICigB&biw=1920&bih=987#imgrc=ck6aXBR7hpp78M:
 
Upvote 0 Downvote
nitinvaid20

nitinvaid20

Splendid
Jan 3, 2013
2,708
1
21,965
okay do one thing
while the system running open the corsair link and its not showing the h100 right now
from the board unplug the usb header and plug it in again and see if its getting detected in PC or not if still not you can go to device manager and refresh it search for new hardware and then check

if still not then i dont know what to more suggest unless the hardware fault or cables are not properly connected
 
Upvote 0 Downvote
nitinvaid20

nitinvaid20

Splendid
Jan 3, 2013
2,708
1
21,965


its detecting it but drivers are not installing on your system i think you should contact the corsair customer support
 
Upvote 0 Downvote
E

eirikskjorstad

Commendable
Jun 7, 2017
20
0
1,510



Thanks, will do!
 
Upvote 0 Downvote
T

Tamaskan

Reputable
Jan 8, 2016
76
0
4,660
Have you tried looking inside device manager? It should look something like this. If there isnt any, and it shows unknown device or something, you could try uninstalling the device and then click on "scan for hardware changes".
 
Upvote 1 Downvote
E

eirikskjorstad

Commendable
Jun 7, 2017
20
0
1,510


I did that and it showed up at the same place as in the image (your link), then i uninstalled it and then i scanned for hardware changes. It then showed up under "Other Devices" as H100i v2. It says it does not have the drivers it needs. Cant seem to find them online either..?
 
Upvote 0 Downvote
T

Tamaskan

Reputable
Jan 8, 2016
76
0
4,660


That's weird. Have you tried reinstalling Corsair link? (probably best if you could re-download it, just in case previous one got corrupted somehow)

If that still didn't work, I'd try uninstalling corsair link again, uninstall it from device manager then restart PC then try installing Corsair link again. And if that still doesn't work, yeah probably best to contact corsair support and see if they can help you.
 
Upvote 0 Downvote
Solution
E

eirikskjorstad

Commendable
Jun 7, 2017
20
0
1,510


Corsair Link 4, right?
 
Upvote 0 Downvote
E

eirikskjorstad

Commendable
Jun 7, 2017
20
0
1,510
Contacted Customer Service and they said i should try using a older version of Corsair LINK (4.7.0.77). And fuck yes, it worked. They said that the next version of LINK will probably have the problem fixed.
 
Upvote 1 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom