- Oct 13, 2017
- 15
- 0
- 510
Hello,
I bought a used computer 4 months ago with specs mentioned below.
SPECS:
Processor Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz, 3401 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 64.0 GB
NVIDIA Quadro M4000 8GB
(Tell me if I've missed anything https://imgur.com/a/RUPxt)
Everything worked perfectly and it was running smoothly with no problems. I was playing a lot of World of Warcraft back then, but I think I slipped a few League of Legends games in there too.
Anyway, about a month ago, I went on a trip for a week and thus I left my computer shut off for a week (I don't know if this has to do with anything, but I'm mentioning it regardless). When I came back, my PC started crashing after playing several hours of World of Warcraft with multiple pages open in Google Chrome and youtube videos playing in the background. This was only a minor problem though, as it only crashed every few hours, and this only happened to me once or twice.
But now, I've quit World of Warcraft and started playing League of Legends and the first time I played it, my PC crashed within 2 minutes of playing the game with both of my monitors running at 144Hz and running with a youtube video one one monitor, playing League of Legends on the other.
Now I try to only play with one monitor at 144Hz and nothing open in the background, and the game crashes at least 6 times an hour. Then I tried turning down the Hz to 60Hz and 60 fps in game, and the game still crashes more than 6 times an hour. When it crashes, typically either the screen glitches out a few moments before, like the pixels go all over the place, and then it crashes, or my screen just straight up freezes, I can't do anything but wait for it to restart itself (happens 50% of the time) or shut it down manually myself, if it doesn't restart itself. Rarely, it crashes and then my screen either goes black or a dark blue kind of color.
Currently, I've only experienced League of Legends crashing this frequently, nothing else.
It's noteworthy to say that my GPU when running World of Warcraft is around 65+ degrees celcius (according to Open Hardware Monitor) and when playing League of Legends, it is about 55 degrees celcius (again according to Open Hardware Monitor.)
Oh and also, this happened: https://imgur.com/a/3twE6 . I've been googling a bit and to my understanding, it's something you're supposed to ignore. It's also removed from my Open Hardware Monitor list now https://imgur.com/a/UDN2o.
I have tried a LOT of stuff but all to no avail. Here is a list:
- Resetting my PC. In hopes of fixing the problem and possibly also removing any viruses that may be causing the problem, I reset my PC ENTIRELY through the built in Windows 10 "Reset this PC" and "Remove everything", and when it finished, it said something along the lines of "Your PC has been reset but we couldn't remove all your personal files. If you plan to give away or recycle the PC, try resetting again." I did not reset my PC again as it looked like my PC was new and fresh and I didn't imagine any viruses would survive a PC reset.
- I've run the built in virus scanner, "Windows Defender" and I have found no viruses before and after the reset.
- I've run the Virus & threat protection quick scan just now, no viruses found
- I've updated and reinstalled my drivers multiple times, including DirectX, again to no avail
- I've stress tested my computer with IntelProcessor Diagnostic Tool 64bit and it passed in every field.
- I've scanned my computer with Windows Memory Diagnostic, but I left it overnight and when I woke up to check on the computer the next day, it didn't tell me anything about any errors or nothing.
- I've tried reducing my maximum processor state to 60%, no avail
- I contacted microsoft support, and he told me that there was a fault when I installed windows, so I basically had to just reinstall windows, which I did with a link from the microsoft representative, but again to no avail.
- I contacted microsoft support again, and she told me that it was most likely due to my processor overheating, and that I needed to apply thermal paste to it. Before the new application of thermal paste, my processor was rocking a 60-80 degree celcius temperature (according to Open Hardware Monitor), and after the replacement of the old thermal paste and the application of the new thermal paste, it's rocking about 30-50 degrees celcius when crashing.
- I've asked my dad for help (he is usually pretty good at this stuff) and he hasn't found any solutions either.
- I've googled almost the entire internet and can't find any solutions that have helped me.
- And lastly, I'm fucking furious that my 13" Macbook Air is able to run League of Legends at 60 fps, and this PC which supposedly is 4x as good is not able to. I just went on holidays and I want to be spending it playing games, not trying to fix my PC. Any help will be taken by heart and much appreciated.
Kind regards,
Nicholas
EDIT: Forgot to mention, I'm using two of these monitors: MSI 27 Curved 144Hz
I bought a used computer 4 months ago with specs mentioned below.
SPECS:
Processor Intel(R) Core(TM) i7-6800K CPU @ 3.40GHz, 3401 Mhz, 6 Core(s), 12 Logical Processor(s)
Installed Physical Memory (RAM) 64.0 GB
NVIDIA Quadro M4000 8GB
(Tell me if I've missed anything https://imgur.com/a/RUPxt)
Everything worked perfectly and it was running smoothly with no problems. I was playing a lot of World of Warcraft back then, but I think I slipped a few League of Legends games in there too.
Anyway, about a month ago, I went on a trip for a week and thus I left my computer shut off for a week (I don't know if this has to do with anything, but I'm mentioning it regardless). When I came back, my PC started crashing after playing several hours of World of Warcraft with multiple pages open in Google Chrome and youtube videos playing in the background. This was only a minor problem though, as it only crashed every few hours, and this only happened to me once or twice.
But now, I've quit World of Warcraft and started playing League of Legends and the first time I played it, my PC crashed within 2 minutes of playing the game with both of my monitors running at 144Hz and running with a youtube video one one monitor, playing League of Legends on the other.
Now I try to only play with one monitor at 144Hz and nothing open in the background, and the game crashes at least 6 times an hour. Then I tried turning down the Hz to 60Hz and 60 fps in game, and the game still crashes more than 6 times an hour. When it crashes, typically either the screen glitches out a few moments before, like the pixels go all over the place, and then it crashes, or my screen just straight up freezes, I can't do anything but wait for it to restart itself (happens 50% of the time) or shut it down manually myself, if it doesn't restart itself. Rarely, it crashes and then my screen either goes black or a dark blue kind of color.
Currently, I've only experienced League of Legends crashing this frequently, nothing else.
It's noteworthy to say that my GPU when running World of Warcraft is around 65+ degrees celcius (according to Open Hardware Monitor) and when playing League of Legends, it is about 55 degrees celcius (again according to Open Hardware Monitor.)
Oh and also, this happened: https://imgur.com/a/3twE6 . I've been googling a bit and to my understanding, it's something you're supposed to ignore. It's also removed from my Open Hardware Monitor list now https://imgur.com/a/UDN2o.
I have tried a LOT of stuff but all to no avail. Here is a list:
- Resetting my PC. In hopes of fixing the problem and possibly also removing any viruses that may be causing the problem, I reset my PC ENTIRELY through the built in Windows 10 "Reset this PC" and "Remove everything", and when it finished, it said something along the lines of "Your PC has been reset but we couldn't remove all your personal files. If you plan to give away or recycle the PC, try resetting again." I did not reset my PC again as it looked like my PC was new and fresh and I didn't imagine any viruses would survive a PC reset.
- I've run the built in virus scanner, "Windows Defender" and I have found no viruses before and after the reset.
- I've run the Virus & threat protection quick scan just now, no viruses found
- I've updated and reinstalled my drivers multiple times, including DirectX, again to no avail
- I've stress tested my computer with IntelProcessor Diagnostic Tool 64bit and it passed in every field.
- I've scanned my computer with Windows Memory Diagnostic, but I left it overnight and when I woke up to check on the computer the next day, it didn't tell me anything about any errors or nothing.
- I've tried reducing my maximum processor state to 60%, no avail
- I contacted microsoft support, and he told me that there was a fault when I installed windows, so I basically had to just reinstall windows, which I did with a link from the microsoft representative, but again to no avail.
- I contacted microsoft support again, and she told me that it was most likely due to my processor overheating, and that I needed to apply thermal paste to it. Before the new application of thermal paste, my processor was rocking a 60-80 degree celcius temperature (according to Open Hardware Monitor), and after the replacement of the old thermal paste and the application of the new thermal paste, it's rocking about 30-50 degrees celcius when crashing.
- I've asked my dad for help (he is usually pretty good at this stuff) and he hasn't found any solutions either.
- I've googled almost the entire internet and can't find any solutions that have helped me.
- And lastly, I'm fucking furious that my 13" Macbook Air is able to run League of Legends at 60 fps, and this PC which supposedly is 4x as good is not able to. I just went on holidays and I want to be spending it playing games, not trying to fix my PC. Any help will be taken by heart and much appreciated.
Kind regards,
Nicholas
EDIT: Forgot to mention, I'm using two of these monitors: MSI 27 Curved 144Hz
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