- Oct 13, 2017
- 3
- 0
- 510
Hello, i have built a new system, and i have had non stop issues with the mouse stuttering, and audio cracking.
I have been trying to fix this issue for a week or so now and i am ready to throw in the towel.
I have narrowed it down to a DPC latency issue there are three processes that keep showing an issue which are :
dxgkrnl.sys
tcpip.sys
ndis.sys
image below.
Things i have tried:
Reinstalling and updating all drivers.
Updating bios
Re installing windows (Multiple times)
Thermals are not an issue.
I really do not know what to do now, any help or suggestions would be great.
System info:
PSU: EVGA Supernova 650w 80+ gold
MOBO : Gigabyte gaming AB350 gaming 3
CPU: ryzen 1600
RAM: Corsair vengance lpx 2x8GB sticks CMK16Gx4m2a2666c18
GPU: Gigabyte Xtreme Geforce GTX1080
System Name DESKTOP-UMOUJ8T
System Manufacturer Gigabyte Technology Co., Ltd.
System Model AB350-Gaming 3
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 5 1600 Six-Core Processor, 3200 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F8, 8/18/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10586.420"
User Name DESKTOP-UMOUJ8T\lewis
Time Zone New Zealand Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.0 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 14.6 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
I have been trying to fix this issue for a week or so now and i am ready to throw in the towel.
I have narrowed it down to a DPC latency issue there are three processes that keep showing an issue which are :
dxgkrnl.sys
tcpip.sys
ndis.sys
image below.
Things i have tried:
Reinstalling and updating all drivers.
Updating bios
Re installing windows (Multiple times)
Thermals are not an issue.
I really do not know what to do now, any help or suggestions would be great.
System info:
PSU: EVGA Supernova 650w 80+ gold
MOBO : Gigabyte gaming AB350 gaming 3
CPU: ryzen 1600
RAM: Corsair vengance lpx 2x8GB sticks CMK16Gx4m2a2666c18
GPU: Gigabyte Xtreme Geforce GTX1080
System Name DESKTOP-UMOUJ8T
System Manufacturer Gigabyte Technology Co., Ltd.
System Model AB350-Gaming 3
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 5 1600 Six-Core Processor, 3200 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F8, 8/18/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10586.420"
User Name DESKTOP-UMOUJ8T\lewis
Time Zone New Zealand Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.0 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 14.6 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
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