Over a year ago I dumped Comcast and got Vonage but after 2 days went back to Comcast. When I called Comcast to have the bridge settings changed since although I have Comcast residential gateway I preferred to use my own router. THe tech made the opposite setting than requested. My entire system went black. When it came back on printers didnt work and havent since due to a spooler issue. Several Comcast techs have told me they tried but are not trained to fix this issue. I even filed a claim with the attorney general in MAss to no avail I think they should pay a tech to fix this since I ama quite ill but have tried everything over and over to fix them. The fax also went out but I finally fixed that. I know its a spooler issue but despie doing baadic to intermediate fixes nothtingn works. I am running xp prio and cant afford to upgrade or hire a tech. Question is wether you thinkit might have been caused by Vonage settings or what could COmcast have done to cause this and since I cant afford an attorney what should I do about it?I didnt want to mess withj registry settings. Called Netgear to renew a service contracat but their remorte software isnsto compatible although it used to be. Thanks for any advice. Hope the posts if any go to my email too. G
Printers havent worked since last July
- Thread starter CherLA
- Start date
You need to take a step back and focus on the setup.problem. Most of the above is technically irrelevant.
Are these network printers?
How are they connected?
What are there ips?
Can you ping them?
Does the ip address the printers have match the IP address listed under the ports tab of the printer queue?
Are these network printers?
How are they connected?
What are there ips?
Can you ping them?
Does the ip address the printers have match the IP address listed under the ports tab of the printer queue?
- Oct 11, 2014
- 34,903
- 3,324
- 146,290
Seconding Urumiko.
If you used your computer, router, and the Comcast internet to reach this forum and post that alone shows that your computer and router are at least working and networked.
What make and model router do you have and what make and model printer?
If you can post the results of "ipconfig /all" via the command prompt that will provide some helpful information regarding how the printer should be configured to rejoin your network. (And I noted that you used "printers" - are there truly multiple printers?)
However the matter is moot, for example, if the printer is directly connected to your computer and not the network.
Please add more details - Urumiko's questions are indeed relevant.
If you used your computer, router, and the Comcast internet to reach this forum and post that alone shows that your computer and router are at least working and networked.
What make and model router do you have and what make and model printer?
If you can post the results of "ipconfig /all" via the command prompt that will provide some helpful information regarding how the printer should be configured to rejoin your network. (And I noted that you used "printers" - are there truly multiple printers?)
However the matter is moot, for example, if the printer is directly connected to your computer and not the network.
Please add more details - Urumiko's questions are indeed relevant.
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