Random freezes and blue screens

Aivar

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Mar 5, 2017
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I have a very weird problem. My PC sometimes shows BSOD or freezes while editing videos. Only thing that helps is hard reboot.

Already done/tried:
New Windows(from 7 to 10)
Upgrading all drivers
Buying a SSD
New RAM(although one of my previous sticks was invalid new sticks didnt solve issue)
New PSU
Using AC fan to cool my PC even more
Turning all the fans up all the way

This issue started almost a year ago when I changed my old processor and video card. I think it can be my mobo because its fan speeds go from 0 RPM to 600000 every 2 seconds for all my fans and it reads 2 RAM slots slower than 2 others.

While writing it on my phone a BSOD happened while doing nothing and it says "SYSTEM THREAD EXPECTION NOT HANDLED". I have had these messages also "store expection something i dont remember, system service expection, memory managment, a lot more..."

Specs:
AMD FX-8350
4x2 GB Kingston ram 1333 mHz
250GB Samsung 850 Evo SSD
500GB WD HDD
Corsair CX650 PSU
ASUS M5A97 LE R 2.0 motherboard
MSI GTX1050 2GB videocard
 
make sure you have updated your motherboard audio drivers. if you have a NVidia card, turn off shadowplay and update your network card driver.
you might also go into windows device manager and turn off all high def sound sources that you do not have a speaker connected to. (after you update the various drivers)
the cpu might have a gpu inside and a sound driver for the HDMI
the gpu will have sound support for HDMI and displayport to provide a monitor with a sound source via the video cable.

old network drivers mess up the shadowplay streaming and cause the gpu driver to slow down and fail/hang.

remove overclocking drivers for the CPU and gpu

otherwise you just need to provide the actual minidump files from c:\windows\minidump directory so they can be looked at with the windows debugger
 

Aivar

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Mar 5, 2017
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I have already tried these solutions from another forum, but they didnt help. I also get CPU fan error sometimes because my fan speeds are N/A half of the time and then they go to thousnads. If you have kik then send your username to me and I will show a video of what I mean.
Can faulty MoBo be the problem? PC is going to diagnostics tomorrow.

 

Aivar

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Mar 5, 2017
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Everyone(including me) thought it was RAM issue because all of these blue screens were connected to faulty RAM. One of my sticks was faulty indeed, but now I have brand new RAM and the problem still continues.
 
no problem, the bugcheck memory dump just includes the proper info
it shows the microcode level for the BIOS, the CPU and the model numbers for the ram.
there are known bugs in the various cpus that are fixed in various microcode patches and I could just see if they were the issue.



 

Aivar

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Mar 5, 2017
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I dont want to deal with minidump files or anything. Will just disable shadowplay and all sound devices and I have booked myself a PC diagnostic time tomorrow. I will let you guys know what was the problem, but I am quite sure that it is hardware related.

 

Aivar

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Mar 5, 2017
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Oh, and I just noticed that in some programs ( for example GeForce experience and something else taht I don't remember the name of) my 8GB of RAM is shown as 5.9 :/ In Piriform Speccy, Windows specs and some benchmark shows RAM as 8 GB like it should be.
EDIT: 2.1 GB of RAM is used by system and some programs don't show system reserved RAM so everything fine with that.
 

Aivar

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Mar 5, 2017
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EDIT: the problem was motherboard that is not completely dead, but it is failing so it does all kinds of strange stuff.
Is Gigabyte GA-970A-DS3PFXV2.1 a good motherboard? Not buying ASUS again because me and my friends have had so many problems with asus and I don't really trust Asus that much as I used to trust them.
What do you think does Gigabyte or AsRock have better motherboards?