S7 Edge - Can't answer calls, only

Jonas0403

Prominent
Jul 28, 2017
43
0
530
Hello,
I have a problem with my Samsung Galaxy S7 Edge..
When I try to answer calls i can't hear anything and the call will end after 0seconds on the phone that is calling, and ca 3 seconds on the phone which is answering (the one which isnt working).

Tried:
reseting cache
Reset network settings

Some more things but dont remember at the moment

Thanks for any help :)
 
Solution
try to full wipe the device and then check if still not works then service center is your option but i am 90% sure formatting the device will solve it
but make sure to backup it it will delete everything from your device