new build: no fan, no lights, no nothing

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mrgooberpeabody

Prominent
Oct 20, 2017
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520
New build. There is NO response when power is supplied.

Ryzen 5 1500 + Gigabyte AB-350-gaming + 2x8 gb Corsair Vengence LPX 3200. N.B. no video board. Power supply tested and good.

I tried the mobo/processor without a case. Same result. This is the second mobo I tried with the same result. This is not the first build I've made. I even had a 'professional tech' look over the system. He found no problem.

Gigabyte support said check the installation of the processor: sometimes the processor is not tight in the socket. If that's not true then return for a replacement. I did so. Installing the processor I was very careful to see that it was properly socketed and locked.

I'm willing to believe that I'm an idiot, but I'm not prepared to believe that two boards in succession
are bad.

 
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Calvin7

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Feb 19, 2013
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You won't get any picture from the motherboard onboard graphics DVI-D port or HDMI port unless you use an AMD 7th Generation A-series/ Athlon processor.

You also don't seem to have the power connected for the cpu fan not spinning and generally no visible activity from the board.
 
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M

mrgooberpeabody

Prominent
Oct 20, 2017
4
0
520


As to the first comment, that is a known problem, hence my calling attention to it.

As to the second: Gigabyte support recommended a 500 watt power supply. This one is 650 watts. The 24 pin and 8 pin plugs are in and latched so that (theoretically) I could lift the whole motherboard with them.
 
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