MSI Mortar RAM

reggie22911 · Oct 21, 2017

I have recently completed my first gaming Desktop. As far as RAM, I originally had 8 (2x4 sticks) GB of RAM (EVO POTENZA DDR4) which worked fine. However, whenever I try to add two more RAM sticks of the same make and model, the computer will not boot up. What am I doing wrong?

elbert · Oct 21, 2017

Try reseating the RAM by taking it out and put it back in. Try moving the old RAM to bank 1 to see if the old RAM works on those DIMM slots. Also if the new RAM works in bank 0. If none of that works you may need to update the bios.

reggie22911 · Oct 21, 2017

elbert :

How would I go about updating the bios/what would that do?

Calvin7 · Oct 21, 2017

Using multiple kits of memory, regardless of make and model, is not recommended and is not guaranteed to work. Adding extra memory can cause the memory to be unable to operate at rated specifications or cause the PC to be unable to boot up. Memory that has never been tested together has no guarantee to work.

Workarounds for getting multiple kits to work:
Lowering memory clock speed
Relaxing DRAM timings
Increasing DRAM voltage
Lowering CPU multiplier

elbert · Oct 21, 2017

reggie22911 :

Depends on your motherboard. Find the company's site and the motherboard and usally under support they will have both the newest version bios plus information on updating. Generally you download it and decompress the file. Copy the rom to a USB. Restart boot into bios and insert the USB and look for the bios flash.

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