warranty void if sticker removed .

samer.forums

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Hello,

I want to ask about some PC sellers that put "warranty void if seal removed" on their PC , is this legal? because what they do is they build the PC using off the shelve items and their part is Just the Assembly ...

I mean each part inside should still have warranty from the manufacturer regardless if I opened the case or not . right?
 
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Wolfshadw is right. Call the retailer if you want proof or more clarity.

You can always open that up. Cross the line between user and system builder. We've all had that moment where we wanted to take control of our PC or gaming device and I think most might remember that moment. Just be aware that when you do break er tear that sticker anything can go wrong and at that point you're...

Wolfshadw

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Nope.

Your warranty is only for the whole system. The system manufacturer has the warranty for any of the components inside. So if your hard drive fails, you have to send in your entire computer to the manufacturer, who will, in turn, send in the hard drive. Once they get the new hard drive (hopefully with your data intact), they'll install it back into your computer and ship it back to you.

If you break that sticker, that tells the system manufacturer that you meddled with the components inside and voided your warranty. Perfectly legal.

-Wolf sends
 

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Can I still send the failed part to the manufacturer (lets say seagate) directly to save time and keep the PC around ? would the manufacturer recognize the warranty ?
 

DSzymborski

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What Wolfshadw's post said.
 
as someone used to work for a large storage vendor. seagate and other vendors have a master list when they sell drives in bulk. if one of our drives were sent in to the vendor for replacment they would not replace the drive. they would send the drive back to the sender with notice that our storage company was the warrantier of there product. with dell and hp they may get special price on bulk drives. in getting that price the drives may only have a one year warranty or less on them.
 

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I know what he said , I asked a different question.

there are 2 manufacturers here , the System builder and the Hardware component Manufacturer.

If I remove the sticker I will lose the System Builder warranty . but maybe not the hardware parts warranty.

for example ... a harddisk from western Digital with 5 years warranty .. and so on
 

DSzymborski

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Again, you don't have that warranty. There are a few exceptions -- many cars have a transferable warranty that's tied to the VIN -- but extremely rarely (if ever) on items like this, which typically have limited warranties.
 

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and the Serial number on the drive ? I can buy Bulk harddisk and still with warranty from any online shop.
 

DSzymborski

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Actually, you'll find tons of stories of people trying to RMA hard drives purchased that were actually taken from OEM builds and that service refused because the serial number was for a drive sold to that builder for the purpose of making a new system to sell. A retailer selling a retail copy of a hard drive and a retailer selling a hard drive as part of a system they built are two very different things when it comes to warranties.

If you buy a Seagate hard drive that was previously sold to, say, Dell, for a PC, you don't have a warranty with Seagate, you have one with Dell. They can choose to honor it, but they're under no requirement to do so.

 

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hmmm another reason to avoid buying ready systems ... Thanks for the info.
 


Wolfshadw is right. Call the retailer if you want proof or more clarity.

You can always open that up. Cross the line between user and system builder. We've all had that moment where we wanted to take control of our PC or gaming device and I think most might remember that moment. Just be aware that when you do break er tear that sticker anything can go wrong and at that point you're responsible. Do you know that a touch of a finger can render RAM useless? A lever needs to be pressed and and two screws(usually) need to be removed in order to remove the GFX card(if installed).
 
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DSzymborski

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Yup, something I will frequently bring up when someone asks whether they should build or buy something from one of the boutique builders. Sending in an entire PC for a blown PSU is a muich less pleasant experience than sending in just a blown PSU. As long as you have knowledge of what you're doing, the RMA process is much more pleasant if you build the PC yourself.
 


Agreed. It took a week for my 970 FTW replacement to come back to me. While that was happening I could still use my 4690K's i-gpu.