Need your help! (BSOD and random shut down!)

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matthiasvdbroek3

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Oct 15, 2017
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Hello guys, i have big problems with my PC. I get BSOD's. Most of the time i get them when i boot my PC for the FIRST TIME, after that, my PC works great, until the next day. Sometimes after the bluescreen, only half of my ram is 'useable'. Also sometimes my pc starts making much noise with the fans, just for 10 seconds or something, don't know what it is. I already tried lot of things to fix it: Install all drivers, BIOS update, re-install Windows, Bought new ram, bought a new motherboard, but non of them worked... I thaught it may be the motherboard, so i replaced it. It a few days ago and it worked fine, until a day ago, i got the same bluescreen as before,
I got them when i was downloading steam games on my HDD drive, (i was downloading them because i re-installed windows) I thaught it was my HDD, cause i read something about that, so i
unplugged it. today i didn't get bluescreens, but 2 times randombly my pc shuts down. i downloaded a log for my bluescreens, almost all of my bluescreens are caused by 'ntoskrnl.exe' I hope one of you guys can help me, because i already have this problem really long and i spend a lot of time trying to fix it. Here are my PC specs for in case. (sorry if i made some english mistakes)

Specs:
Motherboard: ASUS A88XM-A/USB 3.1

Processor (CPU): AMD athlon X4 860K quad core processor 3.70GHZ

Heatsink: Alpenföhn Panorama

Videocard (GPU): Gigabyte AMD radeon RX 470 4GB

Ram: Ballistic Sport 8GB + 4GB Geil GV34GB1333C9DC

Power supply (Psu): Coolermaster G500

Hard disk (HDD): toshiba dt01aca050 500GB

SSD: kingston sv300s37a 120 GB

Case: Bitfenix Midi-Tower comrade window black

Cd: LG GH24NSC0

Monitors: 2x Samsung S24D300H

 
Solution
Satan-IR
Considering you have changed the mobo and tested RAM for errors/faults I'd say it might be the PSU.

You said after disconnecting a HDD no BSOD. How's the HDDs health? Are there any bad sectors? You can use HD Tune or HD Sentinel or other software to determine that by checking the HDDs SMART status.

Without physical access to the system it's really difficult to narrow down and pinpoint the problem. It could range as I said from a driver conflict or hardware issue such as PSU instability to HDD bad sectors (as you said no BSOD after HDD disconnection).

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Satan-IR

Satan-IR

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Might be a driver issue, you can boot into safe mode and disable/enable faulty driver to see if it helps.

I'm also thinking maybe it's because you're mixing two ram modules which might have different specs and cause the problem.

Also run Memtest86 on the RAM modules (one stick at a time) run some passes see if it finds any faults in the RAM modules.

What's more those Cooler Master G series are not very good PSUs.
 
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matthiasvdbroek3

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Oct 15, 2017
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Thanks, I already had only the Ballistic sport RAM before the bluescreens, bought a new pair of ram, and i added it, so that might not be the solution, (sorry forgot to mention that) I also uopdated all drivers in windows and the BIOS driver and re-installed windows, so i think it might be more of a hardware problem... maybe than the PSU?
 
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Satan-IR

Satan-IR

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You're welcome. So you had one stick of RAM and no BSOD.

You added another "pair" of sticks (which is not identical with first one or have you discarded the Ballistic and are using a pair of identical sticks?).

If they are all inserted on the mobo how does this rule out that it might be:

1) A compatibility issue

2) Faulty second/third stick of RAM ??
 
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matthiasvdbroek3

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Oct 15, 2017
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I'm sorry but i don't completely understand, i thought the max. 2133 MHz, but does that mean that i can not just run 1333 or 1600 MHz?

 
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matthiasvdbroek3

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Oct 15, 2017
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My pc worked just fine for about 2 years. I had 2 sticks each 4 gb of ballistic sport ram (so 8gb total) I thought the problem would be the ram, so I bought new ram, 2 sticks, each 2gb (so 4gb total) memtest86 could not find any errors. Then I tried just using the new 2 sticks, also didn’t work, still got the bluescreens. I thought it would be the ram slots, so I bought a new motherboard and installed it a few days ago. Everything worked fine, until yesterday, I got the same bluescreens as before again. I thought it would be the HDD, so I disconnected it. Now, I don’t have any bluescreen yet, but my PC turns random off, and then boots on just as normal. I’ve had this problem already 4 times in a few hours (actually I had to type this message 3 times, cause I got the ‘random turn off’ error.) hopefully do you understand my problem a little bit more now.

 
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Satan-IR

Satan-IR

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Considering you have changed the mobo and tested RAM for errors/faults I'd say it might be the PSU.

You said after disconnecting a HDD no BSOD. How's the HDDs health? Are there any bad sectors? You can use HD Tune or HD Sentinel or other software to determine that by checking the HDDs SMART status.

Without physical access to the system it's really difficult to narrow down and pinpoint the problem. It could range as I said from a driver conflict or hardware issue such as PSU instability to HDD bad sectors (as you said no BSOD after HDD disconnection).

 
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matthiasvdbroek3

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Oct 15, 2017
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i will check the HDD soon. Only a thing is, i got this 'shut downproblem' when i only disconnected the HDD, seems to be strange isn't it? Didn't had this problem before (i guess), at least not this much...
 
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