New PC Broken?

Toggle sidebar Toggle sidebar
I

ItsHuntr

Prominent
Apr 15, 2017
19
0
510
So I've just made a new computer and i've had it for 2 weeks, it has a GTX 1080ti, i7-7700k, a 240gb ssd and a Z230E gaming motherboard recently I have randomly had frame drops in all games I first noticed it on rocket league. I used to be locked at 250 but after about a minute of the gaming being open it starts to spike from 250 down to 100 and lower sometimes, then I tried on fortnite, CSGO and on fortnite I'm normally on about 150 but it is dropped to 20-30. on csgo I normally have 300-400 frames now I've dropped to 100-30.

I have no clue what has happened, please someone help me. If any other information about my pc/options is required please let me know, and fast!

Thanks.
 
Solution
DigitalHamster
Yes, the GPU is what is causing the lag.

According to your screenshot and assuming that is correct, there are 3 things worth paying attention to:
1) Your GPU temperature is 87c. That is far beyond normal, it is overheating.
2) Your GPU fan speed is at 0rpm - the fan is not spinning, it is not cooling the graphics card, hence the overheating.
3) Your GPU fan power is 97% - the fan should be at 97% but it isnt spinning.

Now, the fact that your GPU is trying to operate the fan but the fan isn't spinning, I am thinking the fan may be broken, or there is a driver/software bug that is causing it not to spin.

With the computer turned off, see if you can poke the fan and make sure it spins freely, so we know that nothing is blocking the fan...
Sort by date Sort by votes
DigitalHamster

DigitalHamster

Respectable
Nov 10, 2016
231
1
1,860
I think the best thing to do is have a look at software to see what your computer is up to during these frame drops.

Assuming you are using windows, have a look at task manager and check the CPU and RAM usage.
If either are at or near 100%, there may be some background programs (or open ones) that are consuming the resources and slowing your games down.

If that doesn't reveal anything, try using software such as MSI Afterburner or EVGA Precision X to monitor GPU usage and speed when gaming. If its reaching 100%, see if the speed has dropped. The graphics card should not slow down after a few minutes of gaming. A very high temperature may be causing the graphics card to throttle itself.
 
Upvote 0 Downvote
I

ItsHuntr

Prominent
Apr 15, 2017
19
0
510
Thanks for your reply, I just tested that on fortnite my cpu usage got to 40% and my storage was 44%. Are those numbers high for my specs or is that normal?
 
Upvote 0 Downvote
DigitalHamster

DigitalHamster

Respectable
Nov 10, 2016
231
1
1,860
44% is absolutely fine, assuming this was without the games lagging. Generally speaking, most games are multithreaded and will use all the cores on your 7700k.
Basically , the CPU will generally only cause lag if it is reaching 90% or more usage.#
If the 44% or so usage was during lag, this means the problem lies somewhere else.

It will be worth giving some monitoring software a try, to see what your graphics card is doing.

Another though I had - have you recently upgraded your graphics drivers?
From my experience, the driver support for the 10 series graphics cards has been pretty mediocre. I suggest the following:
If you updated, try rolling back to some older drivers.
If you didn't update, try updating.
 
Upvote 0 Downvote
ko888

ko888

Titan
Feb 18, 2009
16,708
41
84,990
Your GeForce GTX 1080 Ti is reaching the maximum 91°C temperature allowed in NVIDIA's specifications. It may be thermal throttling. I would have expected a maximum of 84°C for a Founders Edition card. AIB partners cards with good air cooling should have a maximum in the 70°C range.

What is the exact brand and model number of the graphics card? Have you been overclocking the graphics card beyond its stock factory clocks?
 
Upvote 1 Downvote
Colif

Colif

Win 11 Master
Moderator
Jun 12, 2015
65,250
6,459
168,090
Did you attach the extra power cables to GPU? That shouldn't be reason though as I don't think GPU would work without them... it wouldn't have enough power to show a picture anyway, Perhaps make sure the extra power cables are in firmly
 
Upvote 0 Downvote
DigitalHamster

DigitalHamster

Respectable
Nov 10, 2016
231
1
1,860
Yes, the GPU is what is causing the lag.

According to your screenshot and assuming that is correct, there are 3 things worth paying attention to:
1) Your GPU temperature is 87c. That is far beyond normal, it is overheating.
2) Your GPU fan speed is at 0rpm - the fan is not spinning, it is not cooling the graphics card, hence the overheating.
3) Your GPU fan power is 97% - the fan should be at 97% but it isnt spinning.

Now, the fact that your GPU is trying to operate the fan but the fan isn't spinning, I am thinking the fan may be broken, or there is a driver/software bug that is causing it not to spin.

With the computer turned off, see if you can poke the fan and make sure it spins freely, so we know that nothing is blocking the fan.
If something is blocking the fan, see if you can find out what it is... it could be a cable from your power supply (if your wiring is messy, I know, I have done this before :D ).

If it spins then try some software like MSI afterburner. Use the fan control to set the fan to, say, 70% and see if that makes the fan spin.

If after all of that, I think the fan is faulty and you should see if you could potentially contact customer support or even return the card if you can.
 
Upvote 0 Downvote
Solution
ko888

ko888

Titan
Feb 18, 2009
16,708
41
84,990


That card's maximum temperature should be 71°C when the ambient temperature is 21°C. Clock throttling begins above 82°C.

Make sure that your graphics card's cooling fans are operating correctly and that your computer case has sufficient ventilation.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom