- Feb 3, 2016
- 173
- 5
- 18,715
I have an AMD R9 390x recently I have been having an issue where it will spike up to 100% and start heating up when nothing taxing is happening. I've had this card for several months now with zero big problems until now. When this happens most of the time it will stay at 100% until I reboot my system. I haven't been able to tie it to any program or process so I'm unsure what could cause this.
I have tired:
>system scan with bitdefender it found nothing
>system scan with malwarebytes it too found nothing
>scan with hitmanpro all it found were tracking cookies
>I've rolled back to the 17.7.2 version of the AMD Radeon settings app.
>I've gone through and reduced the amount of services and startups that run.
>Gone through the uninstall repair of the alienware command center.
>I've checked in both techpowerups GPU-Z and MSI Afterburner to back up the numbers I'm seeing.
>I've downloaded process explorer and the highest processes on the GPU tab are dwm.exe and csrss.exe but neither seems to be using anywhere near as much as would be required to use 100% of my GPU.
>I've been dealing with this for a couple weeks now and I will think that I solved it but then it will start happening again. Yesterday I was also getting an error on startup from my Alienware Thermal Controller that said something long and confusing about the taskbaricon and throwing an exception so I repaired the alienware command center which has appeared to stop that error.
I'm not sure what else to try at this point and would really appreciate some help solving this issue!
System Specs:
Alienware Aurora R3
Windows 7
AMD R9 390x
Here is an image of both process explorer and gpu-z.
https://imgur.com/a/Iudas
I have tired:
>system scan with bitdefender it found nothing
>system scan with malwarebytes it too found nothing
>scan with hitmanpro all it found were tracking cookies
>I've rolled back to the 17.7.2 version of the AMD Radeon settings app.
>I've gone through and reduced the amount of services and startups that run.
>Gone through the uninstall repair of the alienware command center.
>I've checked in both techpowerups GPU-Z and MSI Afterburner to back up the numbers I'm seeing.
>I've downloaded process explorer and the highest processes on the GPU tab are dwm.exe and csrss.exe but neither seems to be using anywhere near as much as would be required to use 100% of my GPU.
>I've been dealing with this for a couple weeks now and I will think that I solved it but then it will start happening again. Yesterday I was also getting an error on startup from my Alienware Thermal Controller that said something long and confusing about the taskbaricon and throwing an exception so I repaired the alienware command center which has appeared to stop that error.
I'm not sure what else to try at this point and would really appreciate some help solving this issue!
System Specs:
Alienware Aurora R3
Windows 7
AMD R9 390x
Here is an image of both process explorer and gpu-z.
https://imgur.com/a/Iudas
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