Fan Stop On GPU

ItsHuntr

Prominent
Apr 15, 2017
19
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510
I just got a new PC last week and it's my first build however I'm having problems with performance. I notice that my GPU fans are not turning on and I can't understand why. There is an LED that says "Fan Stop" that is always lit up. The fans don't even turn on while playing games. I can't even run CSGO without my frames spiking up and down. Please help, any information is helpful.

These are my MSI Afterburner settings: https://gyazo.com/fc627b1e2556b5a5b18831e017b1c6ce

My PC: https://nz.pcpartpicker.com/list/jbWRD8
 

samucaninja

Distinguished
Jul 9, 2009
65
0
18,660


based on the behavior you just described: inconsistent frame rate causing visual disturbance, fans failing / not working.

yes, the video card is faulty.

you can do another test to make sure it is the video card: if your cpu has an integrated video, take your video card off and play the game again, trying to notice the same inconsistent frame rate you noticed with the video card.
 

ItsHuntr

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Apr 15, 2017
19
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510


The fan is now on thanks, will I have to do this everytime I restart my computer or will it save?
 

ItsHuntr

Prominent
Apr 15, 2017
19
0
510


About 10 minutes after turning the fans on through the program you gave it automatically turned fan stop back on.
 

ItsHuntr

Prominent
Apr 15, 2017
19
0
510
I know my power supply is quite low quality being only bronze, is there a possibility that it could be causing it to not work? The computer was working fine for the first week of having it. This problem occurred overnight.
 

TJ Hooker

Titan
Ambassador
You may have to leave the utility running in the background at all times to keep the fan stop disabled.

Your PSU isn't great, but I can't see how it could cause your GPU fans to stop working. The fact that you are able to get them running with that utility makes it sound like it's a software problem.

How hot was your card getting when you were trying to play games with the fans not running?
 

ItsHuntr

Prominent
Apr 15, 2017
19
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510


91° Celcius