R9 380 Drivers help newbie

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elbarnillo

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Nov 4, 2017
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Hello everyone, I want to install the required driver for my ASUS Radeon R9 380 STRIX graphics card. However, I found 2 files and was wondering which one is the right one or is it fine to install both?

The first one is what came in with the cd, which is the VGA Drivers:
https://www.asus.com/ca-en/Graphics-Cards/STRIXR9380DC2OC2GD5GAMING/HelpDesk_Download/

The second one I only found recently while trying to enable the VCE encoder for my OBS settings:
http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064
 
Solution
Darkbreeze
Both are right. One is likely just a newer driver version than the other. The best thing to do is to do a CLEAN install of the drivers, using the latest version.

What version of Windows are you running and is it 32 or 64bit windows?
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Darkbreeze

Darkbreeze

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Jun 24, 2014
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Both are right. One is likely just a newer driver version than the other. The best thing to do is to do a CLEAN install of the drivers, using the latest version.

What version of Windows are you running and is it 32 or 64bit windows?
 
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Solution
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elbarnillo

Prominent
Nov 4, 2017
3
0
510


I'm running windows 8.1 64-bit. and you're right that seems to be the case. When I downloaded the newer version the settings for h264 encoder popped up in my OBS settings, which solved my main issue. Thanks for the clarification.

 
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Darkbreeze

Darkbreeze

Retired Mod
Jun 24, 2014
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So, 17.4.4 should be the latest stable release version.

http://support.amd.com/en-us/download/desktop?os=Windows%208.1%20-%2064


But if you've had multiple versions installed without first cleaning the older installations and registry settings up first, that would definitely be the way to go. I run the DDU EVERY time I install a newer driver version. This helps to avoid many of the problems that plague people when they upgrade drivers or the whole software suite to a newer version. Here's how to do that if you don't already know.

http://www.tomshardware.com/faq/id-2767677/clean-graphics-driver-install-windows.html

 
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