- Nov 4, 2017
- 20
- 0
- 510
While playing a game the other day I got the "Display driver stopped responding and has recovered" error. I continued playing, hoping it was a one time thing. Later that day the screen went black and the computer froze, so I had to manually power it off.
When I try to start up the computer it shows the windows logo, then goes to a black screen forever until the computer shuts itself off. I thought it was a problem with my GPU so I went into BIOS and set display adapter to onboard so that I could get onto the computer and update the drivers. Unfortunately this leads to a black screen as well (I did move the HDMI cable from the GPU to the Motherboard). When I power the computer off then back on it gives me the option to start up normally or do a startup repair. Startup repair tells me it is unable to automatically repair the computer and starting up normally leads to the black screen issue.
I powered computer off then on and pressed F8 to bring up the menu giving me the option to start in safe mode. After seeing that I couldn't go online in safe mode I powered off then on in an attempt to choose "safe mode with networking" but now everytime I press F8 it brings me to the menu with the two options of normal startup and startup repair, I no longer have the option to start up in safe mode.
I have thought about buying a new GPU but I would like to try and see if I can get this resolved first. I have looked through the forums and most of the solutions I found then led me to further issues as you can see, so I felt that I needed to post my specific situation here.
Here are my components if that helps at all:
CPU - Intel Core i5-3570k 3.40GHz
OS - Windows 7 Ultimate 64-bit SP1
RAM - 16gb
Motherboard - ASRock Z77 Extreme4
HD - 1TB
GPU - AMD Radeon HD 7800 Series
Also I am not sure if this helps or not but driver version on the GPU is 21.19.164.257
The original issue here is the GPU\driver issues but I can't deal with them until I am able to get onto my computer in the first place. Any help would be appreciated.
When I try to start up the computer it shows the windows logo, then goes to a black screen forever until the computer shuts itself off. I thought it was a problem with my GPU so I went into BIOS and set display adapter to onboard so that I could get onto the computer and update the drivers. Unfortunately this leads to a black screen as well (I did move the HDMI cable from the GPU to the Motherboard). When I power the computer off then back on it gives me the option to start up normally or do a startup repair. Startup repair tells me it is unable to automatically repair the computer and starting up normally leads to the black screen issue.
I powered computer off then on and pressed F8 to bring up the menu giving me the option to start in safe mode. After seeing that I couldn't go online in safe mode I powered off then on in an attempt to choose "safe mode with networking" but now everytime I press F8 it brings me to the menu with the two options of normal startup and startup repair, I no longer have the option to start up in safe mode.
I have thought about buying a new GPU but I would like to try and see if I can get this resolved first. I have looked through the forums and most of the solutions I found then led me to further issues as you can see, so I felt that I needed to post my specific situation here.
Here are my components if that helps at all:
CPU - Intel Core i5-3570k 3.40GHz
OS - Windows 7 Ultimate 64-bit SP1
RAM - 16gb
Motherboard - ASRock Z77 Extreme4
HD - 1TB
GPU - AMD Radeon HD 7800 Series
Also I am not sure if this helps or not but driver version on the GPU is 21.19.164.257
The original issue here is the GPU\driver issues but I can't deal with them until I am able to get onto my computer in the first place. Any help would be appreciated.
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