Hi - it's been a long time since my last post.
I'm trying to diagnose a Windows 10 crash reboot issue on a system I built about 4.5 years ago with a couple of upgrades along the way. This is my third home built system so I have a little experience (just enough to be dangerous!). This used to be a gaming computer but now I'm busy with other things and now it is used as a home office computer. Specs are below. It started about 2 months ago and crashes can be as often as 5 minutes to a couple days and I've tested everything I can think of but I must be missing something. The crashes usually - but always - happen when the system is idle.
I've tried booting to Ubuntu from a USB and everything seems OK for days so that may be pointing to a weird HDD or Windows 10 issue.
I'd appreciate any pointers the community may have.
Hardware Diagnostic Steps
OS / Software Diagnostic Steps
Specs
I'm trying to diagnose a Windows 10 crash reboot issue on a system I built about 4.5 years ago with a couple of upgrades along the way. This is my third home built system so I have a little experience (just enough to be dangerous!). This used to be a gaming computer but now I'm busy with other things and now it is used as a home office computer. Specs are below. It started about 2 months ago and crashes can be as often as 5 minutes to a couple days and I've tested everything I can think of but I must be missing something. The crashes usually - but always - happen when the system is idle.
I've tried booting to Ubuntu from a USB and everything seems OK for days so that may be pointing to a weird HDD or Windows 10 issue.
I'd appreciate any pointers the community may have.
Hardware Diagnostic Steps
Mobo passes hardware test (Pc Motherboard USB & PCI Analyser Diagnostic Card Tester)
PSU passes hardware test (Insten 20 / 24-pin Power Supply Tester for ATX / SATA / HDD, Black)
Intel Burn In Test passed
Furmark Graphics Test passed
memtest 86 test passed
Hard drives smart status show all OK
Disk Checked (Windows 10) each drive - no issues
Samsung Magician used to check SSD - no issues
Data Lifeguard used to check WD drive - no issues
OS / Software Diagnostic Steps
Windows 10 Home Premium with all updates done (initially I thought the crashes were related to a failing Sep Windows Update but I finally got past that in Oct)
Ran sfc /scannow - no issues
Norton 360 up to date and no viruses
MalwareBytes up to date and no malware
Specs
PSU: EVGA SuperNOVA 650 P2 80+ PLATINUM, 650W ECO Mode Fully Modular NVIDIA SLI and Crossfire Ready 10 Year Warranty Power Supply
Mobo: AS Rock LGA1155 DDR3 SATA3 USB3.0 Quad CrossFireX and Quad SLI A GbE ATX Motherboard Z77 EXTREME4
CPU: Intel Core i5-3570K Quad-Core Processor 3.4 GHz 4 Core LGA 1155 - BX80637I53570K
RAM: Corsair Vengeance Blue 16GB (4x4GB) DDR3 1600 MHz (PC3 12800) Desktop Memory
GPU: EVGA GeForce GTX 750Ti Superclock w/G-SYNC Support 2GB GDDR5 128bit, Dual-Link DVI-I, HDMI, DP 1.2 Graphics Card (02G-P4-3753-KR)
SSD: Samsung Electronics 840 EVO-Series 500GB 2.5-Inch SATA III Single Unit Version Internal Solid State Drive MZ-7TE500BW
HDD: Western Digital 1 TB SATA III 7200 RPM 64 MB Cache Bulk/OEM Desktop Hard Drive, Black, WD1003FZEX
Case: NZXT ca-ph410-w2 Phantom 410 Mid Tower USB 3.0 Gaming Case White with Blue Trim
UPS: CyberPower CP1500AVRLCD Intelligent LCD UPS System, 1500VA/900W, 12 Outlets, AVR, Mini-Tower
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