GTX 1060 not working after PC shut down randomly

epicninja5432

Reputable
Nov 29, 2015
2
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4,510
Hi guys, I was playing Battlefield 1 last week and my PC seemed to overheat (or at least that's all I can figure out the issue) and shut down.

Since then, my GPU is giving no video output and I can only get video output from my motherboard when the GPU isn't installed.

I've made sure that the PCI-E power is plugged into the GPU and I've made sure that all of my drivers are up to date. I've had the GPU for about 4/5 months now and I've never had this issue before.

Specs:

  • i5 4590
    GTX 1060 (6GB)
    8GB RAM
    500W Power Supply
    1TB HDD

When the GPU is plugged in, it takes a while for the motherboard speaker to do it's initial beep when I start the PC. The monitor lights up as if there is some current to it but there's no overall output. I can hear the windows start up music too, but there's just no output!

I've tried plugging the PC into my TV with a HDMI cable (I use a DVI cable for my desk monitor) but there still wasn't any output
 
Solution
Depends what you mean by overheat. It might be dead, or heating up too fast to allow your monitor to use the image. Tho that's unlikely, I had an old ATI card without thermal paste and I still could get into Windows even tho it was like 90-100 degrees and would shut down the PC a few seconds later.

Check if your GPU is burnt in any visible way. Ask for support from your seller or manufacturer and give it to them for repairs. Especially since you should have warranty. Tell them exactly how it happened, it shouldn't be your fault unless you had a huge power surge in your house at the moment of the crash.

Other things you can try is changing the GPU slot even if it's a smaller PCI-E, change your PCI-E cable you use to power it, keep...

Cioby

Distinguished
Depends what you mean by overheat. It might be dead, or heating up too fast to allow your monitor to use the image. Tho that's unlikely, I had an old ATI card without thermal paste and I still could get into Windows even tho it was like 90-100 degrees and would shut down the PC a few seconds later.

Check if your GPU is burnt in any visible way. Ask for support from your seller or manufacturer and give it to them for repairs. Especially since you should have warranty. Tell them exactly how it happened, it shouldn't be your fault unless you had a huge power surge in your house at the moment of the crash.

Other things you can try is changing the GPU slot even if it's a smaller PCI-E, change your PCI-E cable you use to power it, keep your case open when you power up the PC and see how hot the GPU is.
 
Solution