Asus Strix X370-f issue - Monitor goes black, orange DRAM light starts blinking

Jaw327

Reputable
Aug 4, 2015
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4,530
Hello,

I'm hoping someone here can help me out with this. first here is my setup

Asus ROG Strix X370-f
Ryzen 1700x
32gb DDR4 - jskill ripjaws 2666
MSI GTX 980ti
corsiar h110i

so this has been happening to me a lot lately and it's really killing my work. This happens when I am exporting videos from Premiere Pro. Doesn't seem to matter if it is a 4K export or 1080p export, a 2 min or a 30 minute video. It happens more with Media Encoder than a straight export from Premiere Pro but happens with both.

what happens is essentially it looks like the monitor shuts off and my keyboard (corsair k70 lux rgb) shuts off. The computer appears to still be running, fans and lights and all. But the DRAM light on the MOBO (top right corner) is now blinking orange. and no key presses or mouse clicks will bring the monitor back on and I have to hard reset the computer.
At first I thought it was a GPU issue and was going to run out and get a new card but then I noticed the light and thought maybe it was my ram that was causing issues so I stopped overclocking the ram (it's now running at it's base speed of 2133 (even though it is rated at 2666) that seemed like it helped for about a day, but now the issue is back.
I have the latest bios installed, 1001, and all my drivers are up to date. So I just don't know.
any help would be so awesome. Thanks.
 

Jaw327

Reputable
Aug 4, 2015
35
0
4,530


no issues with Memtest or the Windows 10 memory test. Tried re-seating the sticks in different DIMM slots and reset my overclock back to factory settings, so I don't know.
It only happens when I am exporting from Adobe Premiere, never when I am playing games or anything else putting a heavy load on the system.
 

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