Direct X problems

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lillozzer68

lillozzer68

Distinguished
Jan 7, 2015
288
0
18,790
After a minute of playing the game i get this error

DirectX encountered an unrecoverable error.

Error Information:
IDXGISwapChain: Present failed: The GPU device instance has been suspended. Use getdeviceremovedreason to determine the appropriate action.
GetDeviceRemovedReason returned
DXGI_ERROR_DEVICE_HUNG
 
Solution
B
You list neither the game nor your system specs. Both may be of help here.

Does this only happen in one game?

I would try:

  • ■ Different graphics drivers
    ■ Different games
    ■ Change the graphics settings in the game giving you problems
    ■ Make sure the game is up to date
    ■ Make sure the game is not modded
    ■ Make sure no game files are corrupted
    ■ Undo any overclocks for the purposes of testing
If the issue persists beyond a software solution, it could be hardware related. Your graphics hardware or power supply could be malfunctioning.
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B

bigpinkdragon286

Splendid
Oct 3, 2012
4,648
35
28,590
You list neither the game nor your system specs. Both may be of help here.

Does this only happen in one game?

I would try:

  • ■ Different graphics drivers
    ■ Different games
    ■ Change the graphics settings in the game giving you problems
    ■ Make sure the game is up to date
    ■ Make sure the game is not modded
    ■ Make sure no game files are corrupted
    ■ Undo any overclocks for the purposes of testing
If the issue persists beyond a software solution, it could be hardware related. Your graphics hardware or power supply could be malfunctioning.
 
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