rocktalkrock :
flyerstarter :
Response from ASRock:
"Hello,
1. Please try to borrow more RAM to test with.
2. Try increasing virtual memory in Windows to at least 16GB.
3. The Molex power connectors on the motherboard must be used, even with powered risers. I know you tried this already.
4. Please try to test with Windows 10 version 1703.
Any change?
Kind regards,
ASRock Support"
Was it Technical Support [MB / Mini PC / IPC] you contacted? If so, reply back and tell them their 4 suggestions did not solve your problem. Then ask them directly: "Will three graphics cards run at the same time on this motherboard, or only two?" If they say yes, they have no excuses not to solve your problem.
I realize it's aggravating for both of you but you need to keep at them. You paid good money for their motherboard and they need to back it. I've always has good success contacting customer support in the past [not ASRock] and i ended up happy with the solution whether it was an answer or an RMA.
I've had another update, not sure exactly who from (raised a support ticker through ASRock website:
"Hello,
Thanks for testing.
Is your Windows 10 version 1709 an upgrade from an older Windows (10) version like 1703? Or did you make a fresh installation using 1709 directly?
Upgrades from 1703 (or older) to 1709 are causing several problems. Maybe your system is affected by that as well.
Testing with a fresh 1703 installation and drivers without connecting it to internet would be the best way to verify this.
But if you can only test by making a fresh 1709 installation then that would still be helpful.
Kind regards,
ASRock Support"
I've advised that all suggestions had failed to resolve the issue and got this reply:
"Hello,
I will ask a colleague in Taiwan to have a look at this case. It usually takes 1 or 2 business days to get a reply from Taiwan.
Kind regards,
ASRock Support"
Now waiting on Taiwan I suppose. If I get nothing back within a couple of days I'm returning the board and going to ASUS (Always rate their boards and have never had an issue)