Laptop saying i have 1 core while i am supossed to have 2

oscadot

Prominent
Nov 12, 2017
13
0
510
MY laptop
https://support.hp.com/ie-en/document/c05221075
has a AMD A6-9140 which apparently has 2 cores. Task manager says I have 1.
I have also tried msconfig but it just says I can only choose 1.
here is what task manager says

CPU

AMD A9-9410 RADEON R5, 5 COMPUTE CORES 2C+3G

Maximum speed: 2.90 GHz
Sockets: 1
Cores: 1
Logical processors: 1
Virtualisation: Disabled
Hyper-V support: Yes
L1 cache: 128 KB
L2 cache: 1.0 MB

Utilisation 29%
Speed 2.90 GHz
Up time 0:00:21:12
Processes 185
Threads 2413
Handles 75368


 

oscadot

Prominent
Nov 12, 2017
13
0
510
I bought it at the start of the year.
It was store-bought and dose not have a warranty. Just checked the bios and it was 1 core still. Not to upset because I'm building a new PC next week