- Jan 9, 2012
- 44
- 0
- 18,530
Hello and thank you for your help with this.
Motorola Surfboard 6580 is router and modem: have had it for a few years... (4 maybe)
There are 2 laptops in use in the house. Apple Mac book Pro
PC: ASUS p-67pro, Windows 7 ult. drivers up-todate:
1 Xbox 360
Xfinity/Comcast 150Mbps/10Mbps
The issue seems to be that when more than one WiFi unit is in use the speed for both WiFi units drops down to .4Mbps. The Pc sometimes has a drop in speed into the 60s. and I have noticed several drops into the 40s. There has been no problem streaming on xbox and pc at the same time, only problem that happens is WiFi is not streaming fast enough for videos, Netflix, HBO etc.
I have attached a connection upload pic as well from router.
http://
----------------------------------- Errors in router:
Tue Oct 24 04:31:25 2017 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=64:55:b1:3c:6b:c2;CMTS-MAC=00:01:5c:6f:1a:72;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 11 01:40:06 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=64:55:b1:3c:6b:c2;CMTS-MAC=00:01:5c:6f:1a:72;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 11 01:36:24 2017 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=64:55:b1:3c:6b:c2;CMTS-MAC=00:01:5c:6f:1a:72;CM-QOS=1.1;CM-VER=3.0;
Several questions:
1. Is the Motorola breaking down? why would there not be a problem with the hard line then.
2. Could it be the ISP?
3. If its not the above how do I fix this?
Thank you for all the help, If there is any other info needed I will post if requested thanks. (besides the no no stuff
Motorola Surfboard 6580 is router and modem: have had it for a few years... (4 maybe)
There are 2 laptops in use in the house. Apple Mac book Pro
PC: ASUS p-67pro, Windows 7 ult. drivers up-todate:
1 Xbox 360
Xfinity/Comcast 150Mbps/10Mbps
The issue seems to be that when more than one WiFi unit is in use the speed for both WiFi units drops down to .4Mbps. The Pc sometimes has a drop in speed into the 60s. and I have noticed several drops into the 40s. There has been no problem streaming on xbox and pc at the same time, only problem that happens is WiFi is not streaming fast enough for videos, Netflix, HBO etc.
I have attached a connection upload pic as well from router.
http://
----------------------------------- Errors in router:
Tue Oct 24 04:31:25 2017 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=64:55:b1:3c:6b:c2;CMTS-MAC=00:01:5c:6f:1a:72;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 11 01:40:06 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=64:55:b1:3c:6b:c2;CMTS-MAC=00:01:5c:6f:1a:72;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 11 01:36:24 2017 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=64:55:b1:3c:6b:c2;CMTS-MAC=00:01:5c:6f:1a:72;CM-QOS=1.1;CM-VER=3.0;
Several questions:
1. Is the Motorola breaking down? why would there not be a problem with the hard line then.
2. Could it be the ISP?
3. If its not the above how do I fix this?
Thank you for all the help, If there is any other info needed I will post if requested thanks. (besides the no no stuff
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