ntoskrnl and nvlddmkm repreated crashes - graphics card issues?

ididi

Prominent
Nov 14, 2017
3
0
510
Hi

Last week, my desktop started crashing. The first time, I was playing Civ 5. The second time too. Then it it restarted withthe graphics card driver having been disabled by Windows. I initally thought the problem was Civ 5 or maybe the graphics cardor motherbord - both getting old, so I tried reinstalling Civ 5 (no help) and moving the graphics card from one pcie slot to another. I have no other graphics card to test with, so I can'tknow if that is the problem or not without buying a new one.

The graphics card driver issue persisted for a few reboots,sometimes working, sometimes not.

I've tried updating the graphics card driver, both from the version I had and by uninstallingand installing a new version (windows automatically installed one when I unistalled it, and I updated from that). That did not help.


It keeps crashing. Twice while playing Civ 5 (I've tried recreating the crash situations, but it seems random), but also while being idle without the game running, or while reading on this forum or other pages using Internet Explorer. Sometimes I've had to use the power button to turn the computer off and on again, as nothing has worked. Other times, it has rebooted on its own. Quite a few times, the graphics card driver has been disabled by Windows when restarting, but quite a few times it has worked as well.

I then went through all the optional Windows updates and installed the ones that appeared to possibly be related to graphics card or the 0x00000050 bug check code i got in BlueScreenView. That appears to have solved the graphics card disableingsituation(it hasn't happened since- that was yesterday evening), but the computer still crashes irradically. I don't know why, but the dump files only shows three crashes overthe past three days. Does it only show those where Windows reboots itself? Anyhow... these three show the following information in BlueScreenView:

11. November 2017 at 11.57.29. Bug Check String: CRITICAL_OBJECT_TERMINATION. Bug check code:0x000000f4. Caused by driver: ntoskrnl.exe. ntoskrnl.exe ismarked red with Address in stack ntoskrnl.exe+37b600, Time String 13.09.2017 15:55:13, File version 6.1.7601.23915.

11. November 2017 at 13.40.00. Bug Check String PAGE_FAULT_IN_NONPAGED_AREA. Bug check code 0x00000050. Caused by driver: ntoskrnl.exe. ntoskrnl.exe is marked red with Address in stack ntoskrnl.exe+ex0d1, Time String 13.09.2017 15:55:13, File version 6.1.7601.23915.

13. November 2017 at 19.15.18. Bug Check String UNEXPECTED_KERNEL_MODE_TRAP. Bug check code 0x0000007f. Caused by driver: nvlddmkm.sys. ntoskrnl.exe and nvlddmkm.sys are both marked red with ntoskrnl.exe Address in stack ntoskrnl.exe+ex0d1, Time String 13.09.2017 15:55:13, File version 6.1.7601.23915 and nvlddmkm.sys Address in stack nvlddmkm.sys+1bb3fd, Time String 14.11.2016 10:42:35.




I don't know what kind of information you need to help me. I would like to find out if the problem is driver(s), windows updates, the graphics card, the motherboard,a need for a reinstallation of Windowsor something completely different.And if the problemcan be solved simply by installing/reinstallingsomething or changing some settingssomewhere.

System information:
- Windows 7 Home Premium 64-bit
- CPU: IntelCore i7 4790K @ 4.00 GHz
- Installed memory (RAM): 16 GB
- Graphics card: Nvidia GeForce 8800 GTS 513
- MSI Z97 Gaming 3

No overclocking.




-- ididi--

 
Solution
if you could not install the gpu driver and windows revert to generic one you need to test this one in another system but that is done and need to be replace .

ididi

Prominent
Nov 14, 2017
3
0
510
Right after my original post, the PC crashed twice more.

1st crash: two windows updates. After restarting, I tried starting Civ 5. Bad idea. Blue screen. New dump file. No bug check string, bug check code 0x00000116, caused by driver dxkrnl.sys. Three red lines for the crash in BlueScreenView: dxgkrnl.sys, time string 16.05.2017; dxgmms1.sys, time string 16.05.2017; nvlddmkm.sys, time string 14.11.2016.

2nd crash: less than a minute after the first crash. I had only started BlueScreenView to check the dump file and Internet explorer to update this thread. Crash, blue screen. New dump file. Bug check string PAGE_FAULT_IN_NONPAGED_AREA, bug check code 0x00000050, caused by driver ntoskrnl.exe. One red line: ntoskrnl.exe, time string 13.09.2017, file version 6.1.7601.23915.