Mic Jack Isn't Working

GingerGuy36 · Nov 15, 2017

My mic wasnt working (i tested numerous mics) so i tried resetting the driver, making sure it wasnt muted, ect. So i bought a usb to mic/headphone jack, just in case it was the port that was broken, and that didnt fix it. Any other ideas?

rocktalkrock · Nov 16, 2017

If you go into Control Panel > Sound > Recording, what devices do you see?

GingerGuy36 · Nov 16, 2017

rocktalkrock :

https://ibb.co/jUgbiR

This is what I see.

rocktalkrock · Nov 16, 2017

GingerGuy36 :

Click the Properties button in the bottom right corner and go through the tabs. Check the Levels tab for volume & mute.

GingerGuy36 · Nov 16, 2017

rocktalkrock :

GingerGuy36 :

Click the Properties button in the bottom right corner and go through the tabs. Check the Levels tab for volume & mute.

Volume 100, not muted.

rocktalkrock · Nov 16, 2017

GingerGuy36 :

rocktalkrock :

Volume 100, not muted.

Try plugging a microphone back into the microphone jack, then check in "Control Panel > Sound > Recording" again.

GingerGuy36 · Nov 16, 2017

rocktalkrock :

GingerGuy36 :

Try plugging a microphone back into the microphone jack, then check in "Control Panel > Sound > Recording" again.

nothin'.

rocktalkrock · Nov 16, 2017

GingerGuy36 :

rocktalkrock :

nothin'.

Just to be clear your saying the microphone does not appear in "Recording Devices", or your not getting any sound?

GingerGuy36 · Nov 16, 2017

It appears, but there is no sound.

rocktalkrock · Nov 16, 2017

GingerGuy36 :

So if you now have 2 devices appearing in Sound > Recording, see if you can right-click each and enable/disable and/or choose "Set as Default Device".

GingerGuy36 · Nov 23, 2017

rocktalkrock :

It is set as the default device.

rocktalkrock · Nov 23, 2017

GingerGuy36 :

rocktalkrock :

It is set as the default device.

What is the name of your motherboard or computer?

GingerGuy36 · Nov 23, 2017

rocktalkrock :

GingerGuy36 :

What is the name of your motherboard or computer?

jasmineR motherboard, HP pavilion 500 189

rocktalkrock · Nov 23, 2017

GingerGuy36 :

rocktalkrock :

jasmineR motherboard, HP pavilion 500 189

And which version of Windows are you using? 7, 8.1 or 10

GingerGuy36 · Nov 23, 2017

rocktalkrock :

GingerGuy36 :

And which version of Windows are you using? 7, 8.1 or 10

10

rocktalkrock · Nov 23, 2017

Here is something i've seen in other forums that you can try;

1. Select "IDT High Definition Audio" CODEC in "Device Manager > Sound,video and game controllers".
2. Right click and select "Properties". Then select the "Driver" tab.
3. Click Update Driver... button.
4. Select -> Browse my computer for driver software.
5. Select -> Let me pick from a list of device drivers on my computer.
6. Select "High Definition Audio Device" (Not IDT High Definition... this is important) and click Next.
Warning message appears, but reply Yes.
7. ! Windows has successfully updated your driver software.

Key is step 6.

https://answers.microsoft.com/en-us/windows/forum/windows_tp-hardware/idt-high-definition-audio-codec-not-working-on/570a5038-e48e-43f3-af75-95da61447c87?auth=1

GingerGuy36 · Nov 23, 2017

rocktalkrock :

Here is something i've seen in other forums that you can try;

1. Select IDT High Definition Audio CODEC in "Device Manager > Sound,video and game controllers".
2. Right click and select "Properties". Then select the "Driver" tab.
3. Click Update Driver... button.
4. Select -> Browse my computer for driver software.
5. Select -> Let me pick from a list of device drivers on my computer.
6. Select "High Definition Audio Device" (Not IDT High Definition... this is important.) and click Next.
Warning message appears, but reply Yes.
7. ! Windows has successfully updated your driver software.

Key is step 6.

https://answers.microsoft.com/en-us/windows/forum/windows_tp-hardware/idt-high-definition-audio-codec-not-working-on/570a5038-e48e-43f3-af75-95da61447c87?auth=1

Did it, restarted PC, didn't work

rocktalkrock · Nov 23, 2017

I'm not sure you can fix this problem. Many people report the same problem as you, trying to run Window 10 on the "HP Pavilion 500-189", or it's motherboard the "MSI MS-7778 (JasmineR). In Window 10 the "IDT High Definition Audio" chip stops working, but they are not sure why. In the end your best answer may be to just buy an inexpensive PCIe audio card, instead of trying to fix the IDT High Definition Audio. I have no more suggestions for you, sorry.

http://www.tomshardware.com/answers/id-2941921/msi-7778-audio-question.html

GingerGuy36 · Nov 25, 2017

rocktalkrock :

https://www.newegg.ca/Product/Product.aspx?Item=N82E16829102062CVF&cm_re=sound_card-_-29-102-062CVF-_-Product would this work?

rocktalkrock · Nov 25, 2017

GingerGuy36 :

Yes it would work. Any card that uses PCIe x1.

Check out the cards available on Amazon. https://www.amazon.ca/s/ref=sr_st_price-asc-rank?keywords=pcie+sound+card&fst=as%3Aoff&rh=n%3A667823011%2Cn%3A2404990011%2Cn%3A677273011%2Cn%3A3312792011%2Ck%3Apcie+sound+card&qid=1511654034&sort=price-asc-rank

Mic Jack Isn't Working

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