PC won't boot after installing a new gtx 1060. (Not even Bios)

sokfil · Nov 16, 2017

Hey there, so I bought a new gtx 1060. My PC turns on for half a second and turns then off, over and over again. It won't even boot to bios, I think the GPU is blocking my computer from booting. I've searched online for solutions, but I haven't found any help. I installed my old gpu and it works fine.
Things I know:

The GPU is NOT broken. I returned the first one because I thought it was broken, turns out it wasn't.

My PSU has a low wattage (385W), but I'm pretty sure it is enough. I already asked about that and pretty much everyone said it's fine. Also, I currently have 8800 GTX, which has a higher power consumption.

My bios is extremely old, it's from 2009. I heard that this might be the issue, but I can't find any appropriate updates and I don't know which one I need for the gpu to be compatible with it.

My specs:
Intel Core i7-920
8800 GTX/GTX 1060
AcBel 385W (460W) PSU
Pegatron Truckee motherboard (Bios: American Megatrends 5.13 30/04/2009)
It's a HP Pavilion Desktop m9765ch running Windows 8 Pro 64-bit.

Snipergod87 · Nov 16, 2017

Your system may not have a compatible UEFI BIOS to run a 10 series card. Try updating your BIOS if you havent already, but if that doesnt work you are out of luck unless you upgrade the system.
You can find BIOS updates on HP's website for your model of computer.

This problem is not uncommon, alot of people come here trying to figure out why a 10 series card won't work in their system (even if its a generation newer than yours) and this ends up being the reason.

nukemaster · Nov 16, 2017

Since you have a prebuilt system with Windows 8(or newer) you may have to disable secureboot and enable compatibility mode in the bios.

I am honestly surprised that a GTX 8800GTX would even have supported it to begin with so I may be going in the wrong direction here. My i7 920 system does not even have uEFI.

see more info here.
https://support.hp.com/ca-en/document/c03653226

Worth a shot.

EDIT.
10 series cards should run on legacy hardware. I have tested my 1070 in a Core2 based system. No driver support because of Vista, but the card has no issues starting.

Darkbreeze · Nov 16, 2017

What is the EXACT model number of your power supply? It will be printed on a label somewhere on the PSU itself. Usually the back or the visible side, but in some cases you may need to remove the four screws holding it to the motherboard and turn the unit so that you can access the specifications sticker.

While it's likely, even probable, that both Sniper and Nukemaster are correct, it might also be worth making the attemp to reset the bios by removing the CMOS battery for a few minutes and then reinstalling it, which will reset and reconfigure the hardware tables.

Leave the card installed while you do this, and be sure to remove AND reinstall the battery while the unit is powered off, and then try to boot.

Also, make sure you have attached any supplemental PCIe power cables from the PSU to the graphics card. I think most GTX 1060's require one six pin PCI power cable but some models may have requirements for an 8 pin or two six pin connectors.

sokfil · Nov 16, 2017

nukemaster :

Thanks for the help but it turns out that my bios is so old that it doesn't even have these functions, I searched everything.

sokfil · Nov 16, 2017

Darkbreeze :

Here's everything about my PSU: https://i.imgur.com/H7S2pQu.jpg
I have attached the 6pin connector and it's working fine since the 8800gtx requires 2 and is currently working fine.
I also updated my bios and it automatically reset all the settings, it still doesn't work.

sokfil · Nov 16, 2017

Snipergod87 :

Alright, I updated my Bios but still, no luck. I have now a bios from 2010 but there aren't any other Bios versions on hp's official site, only some from other websites and I'm not sure if I should try to use them.
Are you sure that I need a UEFI BIOs to use this card? I've searched a little bit and people are saying that legacy BIOs is fine, but there are contradictions.

Darkbreeze · Nov 16, 2017

If you updated the bios with the older card installed, which you pretty much HAD to have done, then you still are not actually resetting the hardware tables in regard to the new card.

It's up to you, but if it were me, I'd at least TRY to reset WITH the new card installed. Install the new card, pull the cmos battery for a few minutes, then reinstall the CMOS battery and try to boot into the bios. If it doesn't work, you lose nothing from where you are right now. If it does, great.

It's likely the board is too old, but it's not a FACT that it's too old, as far as I know at this point. Since that DOES have a PCIe 2.0 slot, in theory, it should be supported. Whether or not it can actually work based on what they've done with the bios code is another story.

I've seen many issues that couldn't be otherwise resolved disappear with a cmos hard reset though.

nukemaster · Nov 16, 2017

I have to agree on the reset. It can not make things any worse.

X58 systems should support it(I have used a 1070 so at least the same generation in older for testing), but who knows what HP does in the bios.

You have 2 pci-e x16 slots. Could you try the other one?

It may also be worth contacting the card maker in case it only has a uefi firmware(I am not sure if they have started this, but if they do, legacy board will have no clue what to do).

Darkbreeze · Nov 16, 2017

Yep, that's probably the most telling factor. If it is a UEFI only card then of course everything else is a moot point. I'd still try the reset FIRST, since you can do that quickly and not have to wait for the card manufacturer to get back with you on the firmware.

What is the exact model number of the card you are trying to use? Maybe I can find out for you in the meantime?

sokfil · Nov 17, 2017

Darkbreeze :

https://i.imgur.com/aR1NWgw.jpg
I don't know which one of these is the correct number. I'm going to reset it now.

sokfil · Nov 17, 2017

Darkbreeze :

Nope, didn't help.

sokfil · Nov 17, 2017

nukemaster :

I tried the other pcie slot but it was the same.
Also, I noticed that one golden thingy is partially missing. https://i.imgur.com/m9Q4C5q.jpg
Is this an issue?

nukemaster · Nov 17, 2017

The pci-e contact finger is normal.

Kind of at a loss.

Any chance you have another system(friends system maybe) to test with?

sokfil · Nov 17, 2017

nukemaster :

Yes, we're going to do this on monday. He also has a leftover PSU which I'm going to test on my computer, but he's currently not home.

Darkbreeze · Nov 17, 2017

I'd be willing to bet this is a PSU issue but if you know somebody else with a newer card that is UEFI compatible and has a lower power requirement than your card, you might want to try that in your system if they'll let you just to try it and see if you get the same result.

sokfil · Nov 18, 2017

Darkbreeze :

Why does it need to be uefi compatible? I have legacy bios.

nukemaster · Nov 18, 2017

Most likely to see how your board reacts with uefi cards.

I know many cards contain a uefi and legacy bios.

I learned this when I had to edit the bios from a Pegatron card in another HP system. I just had to change the card ID so standard drivers would work with the card. It was some strange rebrand to make it look like one generation newer. This also meant that Windows 8.1 could not find proper drivers and HP was not that helpful(only had very basic drivers missing many features).

Darkbreeze · Nov 18, 2017

^^^Exactly.

BTW, did you happen to find your exact model number? Because then we could ACTUALLY verify if your card is both UEFI/Legacy or just UEFI. Some cards, as mentioned earlier, are not both. And if your card is NOT both, then we can surmise that is the reason, but it would probably be more convincing to try another card that IS UEFI only, to see if it works in your system or not.

Really, the best thing to do at this point would be to check with both HP and your cards manufacturer to find out what is what with each of them. Card manufacturer can tell you if it's UEFI only or is both. HP SHOULD be able to tell you if your board supports UEFI cards or only legacy cards, although, as Nukemaster said the OEM manufacturers are not always helpful, and in some cases they are simply stupid and lack any real information as to what their systems support and do not support. Especially on very old systems like this.

sokfil · Nov 20, 2017

Darkbreeze :

Turns out it was a PSU issue. Maybe my old PSU got worse after 8 years.
This is weird, but it works, thanks to everyone!

Darkbreeze · Nov 20, 2017

Yep, all power supplies lose capability over time. In fact, all electronics degrade the longer they are in use, or even to some degree when they are not in use. Capacitors can swell and/or leak over time and components can experience metal whiskering which generally spells the death of the product in one way or another.

Glad you got it sorted though. Good luck to you.

PC won't boot after installing a new gtx 1060. (Not even Bios)

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