- Nov 13, 2017
- 3
- 0
- 510
Hi
My laptop has been crashing recently - probably once a day and the minidumps report the issue as being a WHEA_UNCORRECTABLE_ERROR
My processor is a 7th Gen A6-9220 APU:
http://products.amd.com/en-us/search/APU/AMD-A-Series-P...
Laptops/7th-Gen-A6-9220-APU/234
Here's my mini dump files:
https://1drv.ms/u/s!AlXyb9ryy8VBlBZWz_gB2M66Xx3h
https://1drv.ms/u/s!AlXyb9ryy8VBlBfsUe3lTjzkHYup
https://1drv.ms/u/s!AlXyb9ryy8VBlBfsUe3lTjzkHYup
Wondering if any of the following could be causing the issue:
1) Memory
1 slot has Micron Technology 8192 MB (DDR4-2666) - 1333mhz
1 slot has Micron Technology 4096 MB (DDR4-2400) - 1200mhz
The laptop came with the 4GB memory.
AMD site says max memory speed is 2133mhz, however, both my modules should be okay for this. Could it be the mix in speeds?
2) CPU
AMD site says CPU is:
BASE CLOCK SPEED 2.5 GHz
MAX TURBO CORE SPEED 2.9 GHz
Here is the CPU validation data from CPU-Z:
https://1drv.ms/i/s!AlXyb9ryy8VBlBkHSD5vket2sUUd
Any thoughts or ideas to get me further along the way to getting this sorted?
Cheers
Karl
My laptop has been crashing recently - probably once a day and the minidumps report the issue as being a WHEA_UNCORRECTABLE_ERROR
My processor is a 7th Gen A6-9220 APU:
http://products.amd.com/en-us/search/APU/AMD-A-Series-P...
Laptops/7th-Gen-A6-9220-APU/234
Here's my mini dump files:
https://1drv.ms/u/s!AlXyb9ryy8VBlBZWz_gB2M66Xx3h
https://1drv.ms/u/s!AlXyb9ryy8VBlBfsUe3lTjzkHYup
https://1drv.ms/u/s!AlXyb9ryy8VBlBfsUe3lTjzkHYup
Wondering if any of the following could be causing the issue:
1) Memory
1 slot has Micron Technology 8192 MB (DDR4-2666) - 1333mhz
1 slot has Micron Technology 4096 MB (DDR4-2400) - 1200mhz
The laptop came with the 4GB memory.
AMD site says max memory speed is 2133mhz, however, both my modules should be okay for this. Could it be the mix in speeds?
2) CPU
AMD site says CPU is:
BASE CLOCK SPEED 2.5 GHz
MAX TURBO CORE SPEED 2.9 GHz
Here is the CPU validation data from CPU-Z:
https://1drv.ms/i/s!AlXyb9ryy8VBlBkHSD5vket2sUUd
Any thoughts or ideas to get me further along the way to getting this sorted?
Cheers
Karl
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