Having trouble getting new video card to work

Pyral413

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May 2, 2012
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Current specs:
CPU: Core i5-3570 3.4GHz
Motherboard: GA-H61MA-D3V Micro ATX LGA1155
RAM: 8GB (2 x 4GB) DDR3-1333
SSD: SSDSC2BW240A401 240GB 2.5"
Monitor: L1975NW (was using a VGA to DVI dongle)
OS: Windows 7
PSU: Antec TruePower Classic 650W 80+ Gold Certified

Video card (replacing): AMD Radeon HD 6850 1GB RAM
Video card (trying to get to work): PNY - GeForce GTX 1050 2GB Video Card

(or look here: https://pcpartpicker.com/list/hTLLtJ)

I'll start with the whole story, but feel free to skip to today (sorry if this is too much detail)
About a month ago my monitor would, at random times, display a solid color and the computer would stop responding, forcing me to restart. Sometimes odd graphical glitches would occur. It happened more and more often until it would crash right after loading the desktop.
I did some research and tested some thing out and came to the conclusion that my video card (the Radeon) had gone bad. My computer worked fine in safe mode, and when I figured out how, it also worked with the integrated graphics - the monitor was still hooked into the video card, though. If I tried starting it hooked into the motherboard, no signal would display (this may have been because I didn't set all the proper BIOS settings)

Today I got my new video card and a VGA to Displayport dongle. I thought I had the old video card drivers uninstalled (while I was writing this I found that the catalyst control center was still there, Im not sure how closely tied this is with the drivers. I had uninstalled the drivers via device manager)

I took out the old card, put in the new. Connected the new to the monitor via the dongle. I started it up, went to the BIOS, changed the graphics setting from integrated to auto, and saved and exited the BIOS. It got stuck on the BIOS splash screen. It would not respond to any keyboard commands, so I could not change any settings. It would beep every 20 or 30 seconds. This was especially scary to me, because I do not want to be put into a position to need to reset my BIOS. My CPU will only work in this motherboard with a BIOS update. If I reset my BIOS, I'd have to figure out how to update it again before I could do anything, and that was a huge pain before.

I took out the new card and put back the old one. This time I used my new VGA to Displayport dongle to test it and make sure it wasn't the problem. It got past the BIOS screen, and crashed at the desktop, just as it had been doing.

So I rebooted, changed the BIOS setting back to integrated, and it booted fine. As an experiment, I turned off the computer and tried using the monitor plugged into the motherboard's VGA slot, and it worked the same.

I *think* I have the old card's drivers completely gone now. Before I try the new card again, I ask if the remains of the old drivers could have caused the computer to get stuck on the BIOS splash screen? Should I do anything else before attempting it again? Or does it sound more like my new card is bad?

Edit: I ran Display Driver Uninstaller because I saw it recommended here in another thread. Device Manager currently displays "Standard VGA Graphics Adapter".
 
Solution
Your new card shouldn't be bad, it sounds more like your BIOS isn't compatible with it. You said you didn't want to upgraded the BIOS again, so does that mean you upgrade your BIOS to the latest version before installing the new card? If not, then this would be the next thing to do.

The best way to get rid of all traces of the old display drivers is by using DDU http://www.guru3d.com/files-details/display-driver-uninstaller-download.html run it in safe mode.
Your new card shouldn't be bad, it sounds more like your BIOS isn't compatible with it. You said you didn't want to upgraded the BIOS again, so does that mean you upgrade your BIOS to the latest version before installing the new card? If not, then this would be the next thing to do.

The best way to get rid of all traces of the old display drivers is by using DDU http://www.guru3d.com/files-details/display-driver-uninstaller-download.html run it in safe mode.
 
Solution

Pyral413

Distinguished
May 2, 2012
14
0
18,510
Updating the BIOS did indeed do the trick. Of course, it reset the BIOS settings and I had forgotten that SSDs require some special settings. It took a bit more than enabling ACHI for me.

While I'm here, I'd like to encourage people to not consider this motherboard, and maybe the company that makes it if this is how they do things. This is the third computer upgrade that has taken all day or multiple days to fix because of some stupid quirk it has.

Thanks for the help.