(Win 8.1) Ethernet Driver will not start (code 10)

The Babymelter

Commendable
Jun 2, 2016
9
0
1,510
After owning this rig for over a year I have finally gotten access to a real Ethernet port, however looking in device manager I get the following
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I think it may be due to my wireless driver
I have tried reinstalling the driver, disabling the wireless driver, and booting with said driver disabled.

Motherboard: Asus Z170-A
Ethernet: Intel (R) Ethernet Connection (2) I219-V 12.17.8.7
Wireless: TP-Link TL-WDN4800 with driver version 10.0.0.274
 
Solution
Generally there's no reason the two shouldn't get along. Have you uninstalled and re-installed the driver for the Intel LAN? If you want to be sure there's no trouble related to the card, pull it out.

Beyond that, you can test boot from a Linux (Ubuntu, for example) Live CD. Many distros offer the functionality in their install disk to run the desktop off the install media without touching the HDD. I sometimes use this to test a sick PC to help determine whether the problem is in software or hardware. At a certain point while booting the distro, a choice will be presented whether to install or try. Select "Try Ubuntu" and the live session loads. It won't run fast since it's loading off a DVD or a flash drive but all the...
Generally there's no reason the two shouldn't get along. Have you uninstalled and re-installed the driver for the Intel LAN? If you want to be sure there's no trouble related to the card, pull it out.

Beyond that, you can test boot from a Linux (Ubuntu, for example) Live CD. Many distros offer the functionality in their install disk to run the desktop off the install media without touching the HDD. I sometimes use this to test a sick PC to help determine whether the problem is in software or hardware. At a certain point while booting the distro, a choice will be presented whether to install or try. Select "Try Ubuntu" and the live session loads. It won't run fast since it's loading off a DVD or a flash drive but all the functionality of the pre-loaded software is present, including a good number of device drivers. Intel generally does a good job providing drivers for the Linux kernel.

If the LAN works in Ubuntu, consider resetting Windows from the built-in utility in Windows. Otherwise, it may be easier to get a wired network card than to exchange the board (if it's still under warranty).
 
Solution