BIOS version is now 3.20?
reset BIOS by jumper clrCMOS while power is unplugged of the wall
Please post the temperature margin in AMD overdrive while running prime95 option smallFFT
check SSD with samsung magician, update firmware
run wdlife to check the HDD
have a look at the event viewer of windows, any errors? https://www.youtube.com/watch?v=J6vUOyxmU1o
graphics card is in the upper PCIe slot near the CPU?
8pin EPS power plug is plugged in and not only 4pins?
6pin PCIe is plugged into the graphics card?
at this time would replace/test with another power supply
Thank you helpstar for your reply!
I apologize, I missed an "M" in the motherboard, I have the AsRock AB350M Pro 4 - thus the newest BIOS currently available is 3.10 and that's the one I have.
As you requested, I did reset the BIOS by clearing the CMOS
I did check SSD with samsung magician and updated the firmware
Unfortunately there is nothing in the event viewer when the computer freezes. Sometimes all it says upon start-up is "ERROR: The previous shutdown was not anticipated" or something to that regard.
Graphics card is in the upper PCIe slot, yes
All 8 pins for the EPS and 6 pins for the graphic cards are plugged in as well.
I am going to run wdlife like you asked, however I tried it with the HDD removed and it still froze so I assume it's not the HDD.
I'll run the prime95 tomorrow, I'll get back to you then with the temperature margins
One thing that I've been thinking about is - could it be the RAM? Like not that the RAM is broken but that it's incompatible?
I have the Corsair CMK16GX4M2B3000C15W Vengeance LPX 16 GB (2x8 GB) DDR4 3000 MHz C15 XMP 2.0, which does not show up on the memory QVL on the manufacturers homepage?
For the PSU, I unfortunately do not have any spare parts, nor the money to just buy parts at random hoping it'll work, nor do any of the people I know have a spare PSU
I was hoping that by buying the EVGA G2, a well-reviewed PSU, it'd be fine