Random Power Offs

ryon137 · Nov 23, 2017

Hi everyone.

Initially, my computer randomly would reboot, and then startup with ASUS antisurge. This happened out of no where, after no new installation, so I disabled it. It was fine for a while, but then at random points, my screens will all turn off. I then hear a windows error message, but I cannot click or see anything. Only rebooting the system fixes the problem. I updated my drivers, still happens. This usually occurs while I am playing a video game, but it seems to be completely random besides that. Is it a faulty graphics card, or psu? My PSU is a few years old, and my graphics card is only a few months old (1070). Thanks in advance!

jankerson · Nov 23, 2017

System Specs?

ryon137 · Nov 23, 2017

jankerson :

Intel i5-4960k
Asus Sabertooth z97 Mark 2
16GB CORSAIR RAM
EVGA PSU 1000W
GTX 1070 Founders Edition

jankerson · Nov 23, 2017

What EVGA PSU?

ryon137 · Nov 23, 2017

jankerson :

Supernova 1000 G2

jankerson · Nov 23, 2017

Try running Unigine Valley benchmark.

ryon137 · Nov 23, 2017

jankerson :

My computer cant even boot without anti surge turning it off now...

jankerson · Nov 23, 2017

ryon137 :

Will it boot in safe mode?

Or into the bois?

ryon137 · Nov 23, 2017

jankerson :

Yes, I can get into the bios just fine. I reset the bios to defaults, but that did not seem to help at all. What happens is that I now long in, and within a minute, it triggers.

jankerson · Nov 23, 2017

ryon137 :

jankerson :

Yes, I can get into the bios just fine. I reset the bios to defaults, but that did not seem to help at all. What happens is that I now long in, and within a minute, it triggers.

In the BIOS it still resets?

ryon137 · Nov 23, 2017

jankerson :

ryon137 :

In the BIOS it still resets?

No, the bios can remain on just fine. I also tried unplugging everything except mouse and keyboard and put them in USB slots that were not used, to see if it was a usb port. No luck.

jankerson · Nov 23, 2017

ryon137 :

jankerson :

No, the bios can remain on just fine. I also tried unplugging everything except mouse and keyboard and put them in USB slots that were not used, to see if it was a usb port. No luck.

You can disable anti surge in the BOIS under advanced settings I believe.

ryon137 · Nov 23, 2017

jankerson :

ryon137 :

You can disable anti surge in the BOIS under advanced settings I believe.

Yes, but that does not fix the problem. When it is disabled, I still get instances where the display shuts off, and an error message sound is played in windows.

jankerson · Nov 23, 2017

ryon137 :

jankerson :

ryon137 :

You can disable anti surge in the BOIS under advanced settings I believe.

Yes, but that does not fix the problem. When it is disabled, I still get instances where the display shuts off, and an error message sound is played in windows.

What happens if you take out the GPU and run on integrated graphics?

ryon137 · Nov 23, 2017

jankerson :

ryon137 :

jankerson :

Yes, but that does not fix the problem. When it is disabled, I still get instances where the display shuts off, and an error message sound is played in windows.

What happens if you take out the GPU and run on integrated graphics?

It doesn’t seem to happen on integrated graphics

jankerson · Nov 23, 2017

ryon137 :

jankerson :

ryon137 :

What happens if you take out the GPU and run on integrated graphics?

It doesn’t seem to happen on integrated graphics

OK, then it's more than likely the PSU.

PSU issues trigger the Asus Surge as in unstable voltage.

ryon137 · Nov 23, 2017

jankerson :

ryon137 :

jankerson :

ryon137 :

What happens if you take out the GPU and run on integrated graphics?

It doesn’t seem to happen on integrated graphics

OK, then it's more than likely the PSU.

PSU issues trigger the Asus Surge as in unstable voltage.

Okay, I’m picking up a new psu tonight, so we will see if that’s the case.

ryon137 · Nov 23, 2017

jankerson :

ryon137 :

jankerson :

ryon137 :

What happens if you take out the GPU and run on integrated graphics?

It doesn’t seem to happen on integrated graphics

OK, then it's more than likely the PSU.

PSU issues trigger the Asus Surge as in unstable voltage.

Swapped the PSU, and everything seems to be working great. Thank you so much for the help!

jankerson · Nov 23, 2017

ryon137 :

jankerson :

ryon137 :

jankerson :

It doesn’t seem to happen on integrated graphics

OK, then it's more than likely the PSU.

PSU issues trigger the Asus Surge as in unstable voltage.

Swapped the PSU, and everything seems to be working great. Thank you so much for the help!

Great, glad to hear it.

What PSU did you end up buying?

ryon137 · Nov 23, 2017

jankerson :

ryon137 :

jankerson :

ryon137 :

OK, then it's more than likely the PSU.

PSU issues trigger the Asus Surge as in unstable voltage.

Swapped the PSU, and everything seems to be working great. Thank you so much for the help!

Great, glad to hear it.

What PSU did you end up buying?

A very standard EVGA 600W power supply, it was on sale for $30. Im planning on RMAing my 1000W one, as it has a 10 year manufacture warranty.

jankerson · Nov 23, 2017

ryon137 :

jankerson :

ryon137 :

jankerson :

Swapped the PSU, and everything seems to be working great. Thank you so much for the help!

Great, glad to hear it.

What PSU did you end up buying?

A very standard EVGA 600W power supply, it was on sale for $30. Im planning on RMAing my 1000W one, as it has a 10 year manufacture warranty.

Sounds like a plan.

Random Power Offs

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