I want to start by saying Alienwares are horrible. I purchased an Alienware 17 R2 laptop brand new for around $1,600 in 2015 and every month for a year there has been a new issue. The warranty expired in April so Dell will not even speak to me. I’ve been told by GeekSquad before that my computer has signs of heat damage and probably won’t last much longer after they replaced he thermal paste.
Let’s move on, this morning I launched Friday the 13th and was horrified by red dots covering the screen. I continued to play and then the computer crashed to a blue screen error. It was like this for every game.
The issue: https://m.imgur.com/FdOFLlh
I have two graphics cards.
An intel(R) HD 4600 and NVIDIA GeForce GTX 970M.
My question is, what should I try? Is the GPU dead?
Let’s move on, this morning I launched Friday the 13th and was horrified by red dots covering the screen. I continued to play and then the computer crashed to a blue screen error. It was like this for every game.
The issue: https://m.imgur.com/FdOFLlh
I have two graphics cards.
An intel(R) HD 4600 and NVIDIA GeForce GTX 970M.
My question is, what should I try? Is the GPU dead?