PC freezes shortly after boot when discrete graphics card is used

troublez

Distinguished
Jul 10, 2010
16
4
18,515
Hi everyone,

Long time member here but don't post.

I recently ran into an issue and after much internet searching I am stuck.

Today I was plugging a USB charger into the back of one of my computer's ports. I seemed to have nudge one of the cables going in to my GTX 980ti and it looks like the card may have come loose from the PCIe slot. I looked up and both my monitors were black. I opened my case after I couldn't figure out what was wrong and noticed because of some small damage to the back of the case a long time ago the card can indeed come a bit loose if not careful.

I pushed it all the way back in and started my computer back up and to my surprise it booted but after the bio screen just went black. I tried to start it again and finally I was able to get to the system restore page because windows didn't boot properly. It could not fix the problem so finally I did a system restore to 3 days ago. It boot up fine until I got to the login and then the system would freeze again.

I booted up using my CPU internal graphics and the system boots final in normal mode so no problems there.

I tried booting into safe mode after that and I had no problems getting into safe mode with networking which made me think something was wrong with the graphics card or mobo slots?
I tried using a different PCIe slot and also a spare GTX 1070 in two different slots. All with the same results leading me to think its either the mobo or drivers?

In safe mode I uninstalled the nvidia drivers and tried to reboot using the GTX 1070 with no go so now I am kind of at a loss. I am wondering if anyone has any advice, experience, or google fu that can help me with some answers.

Thanks all sorry for the long winded post.

Specs:
Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz,
Installed RAM 16 GB
64-bit operating system, x64-based processor
Windows 10 pro
Version 10.0.15063 Build 15063
Graphics Card: Gefore GTX 980ti or GTX 1070
Driver Version: 385.28 currently

Edit: http://www.tomshardware.com/answers/id-3074731/installing-nvidia-drivers-card.html

The guy in this link seems to be having the same issue at one point but nothing helped.

Update: I updated to the latest version of windows Version 10.0.16299 Build 16299 and the latest version of Nvidia's drivers in safemode and still no luck.
 
Solution
I believe it's a well rated PSU.
Be nice to try another one to rule that out since you only seem to have the problem when you are drawing higher power.
If that turns out not to be the answer, I'd be next suspicious of the motherboard.
I believe it's a well rated PSU.
Be nice to try another one to rule that out since you only seem to have the problem when you are drawing higher power.
If that turns out not to be the answer, I'd be next suspicious of the motherboard.
 
Solution

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