New gtx 1070 artifacts and black screens

Bucket_head

Reputable
Nov 9, 2015
5
0
4,510
Hi!

I bought a new Asus dual Gtx 1070 om black friday but as soon as i installed the drivers i got artifacts and the pc freeze and then a blackscreen or blue screen with error code "video scheduler internal error" or "system service exception" (dxgmms2.sys)
After fiddeling around with all the latest Nvidia drivers for 2 days i decided to do a clean install of the latest Windows 10 version 1709 KB4048955 but once again when i installed the Nvidia drivers 388.31 i got the same artifacts and a blackscreen.

I can however run the system in safe mode with the nvidia drivers installed without any problems.
And if i use my old gpu a r9 270 i don't have any problems.
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Do anybody else have this problem?
What can i possibly do? is the card broken?


System

Asus dual gtx 1070 8gb
Fx-6300
Gigabyte ga970-ud3p(rev.2)
Windows 10 version 1709 (kb4048955)

btw. i know it's a weird setup, it's only temporary


 
Solution
I would first try some earlier drivers.

Since it's working okay in safe mode it may be driver-related, or something equally simple;

Check that during the install of the new GPU you didn't knock or move your CPU fan. If this moved even slightly, or a holding pin popped out, your CPU cooler will not be making flush contact with your CPU, causing it to heat up and throttle. This often causes idle desktop glitches and such. It's possible here that Safe Mode is limiting how much work your CPU is doing on the desktop, which is why it might be working in that state.

Budge414

Distinguished
Jan 2, 2013
387
9
18,965
I would first try some earlier drivers.

Since it's working okay in safe mode it may be driver-related, or something equally simple;

Check that during the install of the new GPU you didn't knock or move your CPU fan. If this moved even slightly, or a holding pin popped out, your CPU cooler will not be making flush contact with your CPU, causing it to heat up and throttle. This often causes idle desktop glitches and such. It's possible here that Safe Mode is limiting how much work your CPU is doing on the desktop, which is why it might be working in that state.
 
Solution