Asrock Extreme 4 Z370 Wont Post

lgzurual

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Nov 28, 2017
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Built a new system using a Asrock Z370 Extreme 4 mobo. Processor is a Intel 8800k and PSU is a Corsair HX1000.

Got it together and hooked everything up. It posted and I went into bios and began setting up. I observed two of my HDD harddrives were not listed. Neither was my Asus DVDRW. The bios showed those SATA slots as empty despite them being hooked up properly. I began to fiddle around, fearing I had a bad motherboard. This consisted of me testing different SATA cables, different power cables, and even bringing in a new PSU. That's where the problem arose. When I hooked in the new power supply, a Thermatek 750watt, the mobo would not even turn on. The lights on the mobo came on briefly, then went off suddenly. So I went back to the Corsair and now it's doing same thing. Mobo lights come on for a split second and immediately go off. Wont turn on again, won't post.

I did paperclip test on both PSU and they both passed. Is the mobo fried? If so, how could that of happened by switching the PSU and using the same cables? They are both modular so it was a simple switch. Unfortunately my supplier no longer has any Asrock mobos available so this is likely going to be a month delay on getting this system up. Is there any chance the mobo is okay and I'm doing something wrong?

As a side note, I have since taken the mobo out of the case and set it on a bench. I was worried maybe it had moved slightly and was shorting out on the mobo mount. However, this changed nothing. When flipping the PSU unit to the on position, the mobo lights up for a split second and then is dead.

UPDATE: Placed mobo back in case. New screws used. Case checked thoroughly for anything that could be causing a short. Using 750 watt power supply mentioned earlier, plugged in just the 24 pin, CPU pin, and one SSD. Turned power on PSU and lights lit up, brief second, then went dead again. This time after I unplugged the power supply and turned it off, a few seconds later the lights illuminated again for a split second.
 
Solution
The CPU isnt listed as a supported CPU (yet) on the Asrock site

The only CPU's that are supported are:

1151 Core i7 i7-8700K(U0) Coffee Lake-S 3.7GHz 12MB 95W All
1151 Core i7 i7-8700(U0) Coffee Lake-S 3.2GHz 12MB 65W All
1151 Core i5 i5-8600K(U0) Coffee Lake-S 3.6GHz 9MB 95W All
1151 Core i5 i5-8400(U0) Coffee Lake-S 2.8GHz 9MB 65W All
1151 Core i3 i3-8100(B0) Coffee Lake-S 3.6GHz 6MB 65W All
1151 Core i3 i3-8350K(B0) Coffee Lake-S 4.0GHz 8MB 91W All

If it went before did you reconnect the ATX12v. It has to be connected for it to post
 

lgzurual

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Nov 28, 2017
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510


The processor I'm using is a I7 8700k coffee lake.

The ATX12v Is plugged in. Everything was left the same as when it posted the first time. I un plugged the modular power cords from the corsair and plugged them into my Thermaltake. That's when this started.

I'm not much of a computer guru but it just seems to me that it's shorting. The lights coming on, going off immediately, then coming back on when I unplug it and shutting off again. But I'm not an expert and this is the second board I've tried.. I just don't see how it could be shorting if I took it out of case, inspected it, and tried to hook it up outside case on a bench.
 

The power cables from different brands of modular PSUs are NOT interchangable, even if the connectors LOOK the same!
I suspect that when you used the Corsair cables with the Thermatek PSU, it allowed incorrect voltages and currents to be fed to the wrong pins on the motherboard, probably destroying it.

 
Solution

lgzurual

Prominent
Nov 28, 2017
8
0
510


Yes all standoffs in place in alignment for a ATX board. All screws were in proper place. Though it should be noted that the board still did same thing outside of the case on a bench. So I was pretty convinced the case wasn't causing the issue. It was definitely acting like a short though.