PC shutting down and restarting when gaming

reidpannell

Prominent
Nov 29, 2017
2
0
510
Windows 10

EVGA supernova 650W G1 80+ Gold
MSI R9 380
i5-4590
ASRock H97m Pro4
Crucial Ballistix 8GB (2x4) DDR3 1600 MHz

PC Crashes, not a blue screen, just an instant shut down and restart after playing an intense game (The Witcher 3, cities skylines) for 20-30 minutes


Everytime I launch the game and play it for that amount of time this happens

What I've tried so far to resolve the issue:

I've monitored temperatures when this happens, and neither the CPU nor the GPU get to dangerous/overheating temperature, both stay cool and below 75 C when it shuts down

I've opened the case and checked EVERY single connection from every part to the motherboard and to the power supply, dusted off everything, made sure airflow is good

I ran memtest86 overnight for 8 hours and it had no errors whatsoever

I've plugged the computer directly into the wall instead of a power strip in case it wasn't getting enough power

I'm really lost at this point and have no clue what's going wrong
 

reidpannell

Prominent
Nov 29, 2017
2
0
510


I don't, is there a way to test it without having to get another PSU, if not then I'll probably have to RMA it and wait for a new one
 

tharunjeyan

Prominent
Dec 4, 2017
9
0
520
its exactly the PSU replace the psu and your goood !! it happned for me before a week and tried everything with new ups new surge protector nd all nothign worked
but NEW PSU worked !!