Mouse and keyboard keep crashing when ever windows boots up!

zmiesty

Prominent
Nov 30, 2017
1
0
510
So I got a few new components for my computer ( motherboard, cpu, and ram) with my old hdd ssd( both not empty) , power supply and case. When I launch the computer everything works fine in bios but whenever I launch windows normally my computer restarts. And when ever I try to reinstall windows or use the startup repair it manages to get to that windows screen but my mouse and keyboard oddly just turn off not allowing me to access and of the options. As far as I know there is no other way to control a comuter other than keyboard and mouse. If there is anything anyone can do to help it would greatly appreciated. Thanks!
 

kanewolf

Titan
Moderator
If you got a Ryzen CPU/motherboard or a 6xxx, 7xxx, 8xxx Intel CPU/motherboard -- those were designed for Windows 10 and special steps are required to get them to work with Windows 7. Check the motherboard manufacturer's website for tools and instructions.