Two days ago I was playing Ark Survival Evolved when after about 20 minutes played my computer restarted itself. No bluescreen or error message, just the restart. I loaded up Ark again and the same thing happened, after about 20 minutes play time the system restarted itself. I've had the computer for just under a year, and had almost 300 hours played in Ark before the problem started.
This led me to believe it was either overheating or the PSU was not supplying enough power. I do believe I have thoroughly tested temperatures and they all seem to be well within tolerance. But I don't know anything about power supply units or voltages.
My system:
MSI H110M Gaming
I5-6500 3.2 GHz
MSI RX 480 ARMOR 4G OC
2x 8GB DDR4 2133
SanDisk SSD Plus 480GB
EVGA Supernova 550 G2
Windows 10 64 bit
I used HWMonitor to monitor temps during tests and CAM to monitor temps during gaming.
My testing:
1. I ran Prime95. CPU load 100% Max temp 69°C. No restart, no error message.
2. I ran Heaven benchmark. GPU load 100% Max temp 72°C. No restart, no error message.
3. I ran Furmark. GPU load 100% Max temp 82°C. The system restarted after about 20 minutes.
4. I ran windows memory diagnostic. No errors found.
5. I ran Heaven benchmark and also started Prime95 shortly after. Running both together- CPU and GPU load 100%. CPU Max temp 68°C GPU max temp 72°C. After about 15 minutes of both
together, the system restarted.
6. I ran Ark Survival Evolved. CPU load 50-60%. GPU load 100%. CPU Max temp 68°C. GPU Max temp 72°C. System restarted after about 20 Minutes.
The temps don't look bad to me, and it's only under heavy load that the system restarts. I played a couple of hours of Skyrim SE today without problem and everything else seems to work just fine. I don't have any other games as resource hungry as Ark though.
Is there anything else I can try? I'm currently stuck on thinking it's the PSU.
Edit- I just realized I had updated the video driver only a few days before. Could that be the problem? Maybe I'll try an earlier driver just to be sure.
This led me to believe it was either overheating or the PSU was not supplying enough power. I do believe I have thoroughly tested temperatures and they all seem to be well within tolerance. But I don't know anything about power supply units or voltages.
My system:
MSI H110M Gaming
I5-6500 3.2 GHz
MSI RX 480 ARMOR 4G OC
2x 8GB DDR4 2133
SanDisk SSD Plus 480GB
EVGA Supernova 550 G2
Windows 10 64 bit
I used HWMonitor to monitor temps during tests and CAM to monitor temps during gaming.
My testing:
1. I ran Prime95. CPU load 100% Max temp 69°C. No restart, no error message.
2. I ran Heaven benchmark. GPU load 100% Max temp 72°C. No restart, no error message.
3. I ran Furmark. GPU load 100% Max temp 82°C. The system restarted after about 20 minutes.
4. I ran windows memory diagnostic. No errors found.
5. I ran Heaven benchmark and also started Prime95 shortly after. Running both together- CPU and GPU load 100%. CPU Max temp 68°C GPU max temp 72°C. After about 15 minutes of both
together, the system restarted.
6. I ran Ark Survival Evolved. CPU load 50-60%. GPU load 100%. CPU Max temp 68°C. GPU Max temp 72°C. System restarted after about 20 Minutes.
The temps don't look bad to me, and it's only under heavy load that the system restarts. I played a couple of hours of Skyrim SE today without problem and everything else seems to work just fine. I don't have any other games as resource hungry as Ark though.
Is there anything else I can try? I'm currently stuck on thinking it's the PSU.
Edit- I just realized I had updated the video driver only a few days before. Could that be the problem? Maybe I'll try an earlier driver just to be sure.
Facebook
Twitter
Instagram